Terrible service. You have to wait forever to get any sort of help and need to make an appointment for everything, including accessing your safe deposit box. The business hours are not reasonable for working individuals.
November 2022
Needed to cash a check to make a purchase and after being interrogated what I need the cash for from Ashlee, she ask for assistance from upper management Ron just to be told what to do from Ashlee. Bad service don't come here.
October 2020
bank of america is horrible, and there is no other excuse that i can pretend to give excuses for their lousy internal services. i have always felt that there were opinions which did not warrant validation or my personal support. however, next to wells fargo bank they are the a close follower when it comes to poor service.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.