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October 2022 by Mary A.
I was so disappointed in the service I received today I'm not good at all using tec devices but I needed to mail something the the mailing label was sent to me on my phone the man working the counter was very abrupt with me and told me I needed to email it to them I told him I don't know how to do that usually they will always help but he wasn't helpful at all I wouldn't have mind waiting but they weren't that busy I just got frustrated and left that's the last time I will go there
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February 2022 by Chuy M.
I am adding Kathy S 's review here..she is from San Diego and I read her review on this same place. She wrote, "This place should have been put out of business a long time ago! The ONLY reason it's survived is because people need somewhere to pay their utility bills or get passport applications processed. Customer SERVICE is non-existent. The miserable woman that used to run the place is thankfully gone (I think) and now some jack-ass named Ron is (attempting) to make a go of it, and failing miserably. Rudeness aplenty from management. Employee turnover is extremely high, and it's easy to see why. Nobody can take working in such a pathetic place for very long. " I whole heartedly agree with Katie of San Diego. This is really a bad place to do any business. Sorry, but I expect the modicum of respect and kindness from those that have businesses. I do not like people that are condescending and rude. We were there recently and this baldheaded man was late to take care of us and then he did not even say good morning or anything. He was snappy and rude to us and ran us out of the place because I told him that he had been rude. . Instead of trying to make things better he got offended because I told him that he had been rude. WhY?? If i ran a business this is not the way I would treat my customers. Maybe he was having a bad day but that is not our fault.
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December 2021 by Kathy S.
This place should have been put out of business a long time ago! The ONLY reason it's survived is because people need somewhere to pay their utility bills or get passport applications processed. Customer SERVICE is non-existent. The miserable woman that used to run the place is thankfully gone (I think) and now some jack-ass named Ron is (attempting) to make a go of it, and failing miserably. Rudeness aplenty from management. Employee turnover is extremely high, and it's easy to see why. Nobody can take working in such a pathetic place for very long. They have "lost" more than one of the packages I've dropped off and there is never anything close to a "sorry," much less an attempt to locate what THEY were responsible for the minute it was accepted by them. Go elsewhere if you have any choice at all to do so!
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November 2020 by Louise J.
I had an online shop on Etsy for eight years so I've done a lot of shipping worldwide. I'm fairly new to Hemet so went to Mail Depot Plus a while back and was a little shocked at the cost to ship two packages relatively small packages, one to Duarte. Yesterday I had a package going to Orange County that I had sold on Marketplace and this time I measured, weighed and looked cost up on USPS for priority since buyer was paying postage and it was $9.20. Mail Depot Plus wanted $18.40 (double). I was told they weren't the Post Office and the extra was for convenience for me. I asked what the markup was so I could calculate it in future (just to see what was said) and said they didn't know it was in the machine - well, the markup is double obviously. With all my shipping when living in Palmdale, there were two places I used and NONE marked up the price over what FedEx and USPS were charging (how else would I know what to charge customers?). They have contracts and get an amount back to them, not from us. I strongly recommend driving a few more blocks and going to Post Office as they won't rip you off. You can look up your postage online on usps.com.
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September 2020 by Walt Stoermer
Wonderful place. Fast friendly. Efficient'
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October 2019 by Mariah T.
Worst Notary Public ever! B. Diaz is an arrogant diva of some sort. My son and I were greeted with rudeness and completely oblivious to the seriousness of the document being notarized as she completely confused who signs where. So I get a 20% off coupon as I checked in. No thanks. Keep it!
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October 2019 by Nate TenPenny
not even an actual location, wasted my time thanks WU. Never using WU again
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September 2019 by Frank-y V.
If I can give them a 0 stars I would but no , I went inside to get information on how much it would be to mail to San Diego an item got quoted and paid then was told about a separate fee then ask for refund and the lady in charge of this was making us feel like we have to buy something.
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August 2019 by Trudy S.
Great personal service & wonderful westside location. Lots of business services. We have been their customers for 15 years.
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July 2019 by Martha Lucio Vega
Very good service, always I recommend Tha mail Depot plus.
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July 2019 by Javier Robles
they were very patient with everything i needed love to go back there!
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May 2019 by Jennifer Johnston
False advertising.
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April 2019 by Traipsing K.
I don't mind waiting in line, that is what life is sometimes, BUT when you sign in and wait for 40 minutes and then the clerk literally takes customers as they walk in the door ahead of you, well that is obnoxious.
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October 2018 by Anita B.
First let's start off that the lady that helped me was so helpful and polite. Had forgotten to pay my bill and didn't know else where to pay looked up on yelp and she said I can pay my bill here and NO CHARGE I was like what?! So I arrived and boom fast and simple no long lines no rude individuals just a small hole in the wall perfect for anything I love this place and I come and pay my bills with no hassle and charges it's far from me since I live on the other side of town but other than that I'm willing to drive down there!! Best mail store in hemet!!!
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January 2018 by Tina G.
This is the Best Place for Mail Box Service. I am treated with much respect and consideration. There prices are the best in town.
