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September 2023 by J B.
Walgreen's on Florida and SJ St is third world class. Busted glass and graffiti at the drive-up shows a lack of respect for customers. Garbage all around the bldg is an eyesore. No point in contacting mgmt again. They never take care of anything. Just excuses.
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July 2023 by Scott K.
Another well deserved ONE STAR review. Many times the pharmacy is not open during posted business hours. If you take important medications this is not good. Do yourself a favor and go anywhere else but this Walgreens.
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May 2023 by Dejournette S.
I picked up my daughter's prescription yesterday and was told specifically "No need to refrigerate." We didn't refrigerate her medication and opened it today and it is rancid. We called the pharmacy and they claimed they never said that. Not only that but the label was covering the directions so we have to peel it all off to try and figure out whether to refrigerate it or not. We asked for another refill since we were given the wrong directions. They said they wouldn't have done that and charged us to get the medication even though it was their mistake. Horrible one star experience. The worst part is we could have made our daughter more sick from a medication that went bad due to not refrigerating it!
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May 2023 by Aletha S.
I missed the Walgreens that I go to was still a 24 hour Walgreens. It is much needed in this community. It is greatly missed. The pharmacy is clean and they do a good job.
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September 2022 by Don N.
The ineptitude of this place is astounding. EVERY TIME I come to pick up prescriptions there's always a problem with getting the amounts correct. It's not difficult to look and see that the prescriptions are for 90 days not 30. And this happens EVERY. SINGLE. TIME.
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August 2022 by Gx2 E.
Sanderson and Stetson store in Hemet. horrible customer service - these young people have no concern for seniors - extremely rude to me this morning as I was entering my debit card yelled at me to not put my phone number in. then proceeded to charge me for a bag when I was not wanting one because I wanted to carry my own Diet Coke and water out my self . she did not ask me if I wanted one - she was rudely telling me that they're reusable has nothing to do with her not asking first! not her dime! terrible attitude! manager should train these millennials better. I will not be going back this should be 1/2 star It's not the dime ! It's the principal of the thing not caring for customers experience.
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June 2022 by donnew1209
I signed up for the “save trip” program over a year ago. They should call it the “Add a Trip”. They screwed my prescriptions up so bad I finally had to straighten it out myself. I was making 2-3x more trips than necessary because they couldn’t seem to do simple math. The staff is nice though.
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December 2021 by Dru Ann Tellez
I love this store. All the gals are so helpful and sweet. I love talking with them. Friendly helpful.assets
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December 2021 by Nelly Barron (MSNJ)
I have a disabled son, and I could never get his medication on time because it's never in stock. Not even for a partial. If I try to order it sooner so he doesn't run out and miss a day, I'm told they cannot do it. I also have to constantly remind them to run his insurance through ccs with two particular medications. One of the staff in the pharmacy (a male) never wears his mask properly. He wears it on his chin. For the amount of hiccups they have there the last thing I want to be a anxious about is a staff member not being able to follow a simple rule for the safety of everyone including himself.
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October 2021 by Karina P.
SHITIEST pharmacy I've ever been to. And their customer service is pretty much non existent. Called to ask how long approximately it would take to fill the prescription and they couldn't give me an estimated time because they had multiple people ahead. What type of s*** is that? EVERY pharmacy gives you an estimated time they'll have a prescription ready whether it's 20min or over 4 hours they all say roughly what it'll be. I urgently needed my medicine for my one year old and they couldn't give me an estimated time, I wasn't telling them I need it now. Just simply trying to figure out what was a better option for me to leave it there or find another place. And some guy there probably middle eastern, was arguing with me because I was trying to get an estimate from him. I've NEVER been to a pharmacy where they don't give an estimated time. Just don't spend your time or money at this ridiculous pharmacy.
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August 2021 by Miguel Jr Rojo
Pharmacy personal needs some more customer service skills..reason why I went there to get my prescriptions and drops insurance paper they said for me to wait next day they were going to call me, never did , never sent my insurance forms back to me not a single note, nothing till after 3 weeks personally went there and ask them for a least my insurance paper work forget medicines .. so 4 stars I think I'm being generous after all that.
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December 2020 by Nelly Marquez
I have a disabled son, and I could never get his medication on time because it's never in stock. Not even for a partial. If I try to order it sooner so he doesn't run out and miss a day, I'm told they cannot do it. I also have to constantly remind them to run his insurance through ccs with two particular medications. One of the staff in the pharmacy (a male) never wears his mask properly. He wears it on his chin. For the amount of hiccups they have their the last thing I want to be a anxious about is a staff member not being able to follow a simple rule for the safety of everyone including himself.
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September 2020 by TrentDaune B.
do not order on the walgreens app and have it shipped to this store apparently the night manager name D.J doesn't know how to help customers that need to pick up there pre paid merchandise. my husband went in to pick up something i been waiting for and it's been there since yesterday and this so called manager didn't even help him said he needed a ref number which is not true he could have looked up my husbands name and would have found it. so then i call and ask him why he couldn't look it up by the name and he hangs up on me... yea now i know why you guys have two stars! need some serious customer service training! i will be calling corporate thank
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June 2020 by Ken Ayres
Transferring to inland pharmacy. Management has lost all control to run their pharmacy effectively. I've been a customer on and off for over thirty years. Recently transfer from Sail's pharmacy. Sail's pharmacy sold out to Walgreens last year, forcing hundreds to ether transfer to Walgreens or another location.. Recently had issues on refills because of improper Record keeping and oversight of vital information... Last, I really didn't want it to come to this, but my concern for my overall health is important to me. I have some friends there that I'm going to miss.. "I do not recommend this pharmacy"....
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March 2020 by Jason Pruitt
This is my store. I go here frequently for all kinds of needs. They are unmatched in customer service!
