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December 2023 by Melissa LaCasse
Yajaira was amazing, she is awesome at what she does. Definitely "A" service... she is knowledgeable and took her time with my situation, although the store had already closed. Great job!
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November 2023 by Esmeralda G.
worst verizon wasted my time coming here the store does no respect your appointments i waited over 40 minutes after my appointment was booked at 12pm. i did not get attended till 12:38. will let everyone know not to come here
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November 2023 by Bevy E.
Came in on a Friday afternoon to get service added to an ipad. There were two service providers and two customers, waited and waited in line without being acknowledged in the store by the two employees. After 15 minutes without as much as a "Be right with you" left to get help at a different store. No hello or goodbye by either of the two employees upon entering or leaving despite it not having anyone in the store other that the one person they were helping the entire time I was waiting. Very disappointed in the customer service.
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October 2023 by Don Edwards
Very good place to do phone business. People that work there were very knowledgeable and easy to work with
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September 2023 by Timothy V.
Sad I had really nice sales person, sadly she costed me a lot of trouble. Made and painted a picture just to have me run around and be told there's nothing they can do after I sat for 3 hours processing my order. Guess what I had no order !!! I ran around for 10days stressing even called a number I was given if I "had" issues. I called in to customer service like a crazy man, just to find out 10 days later when I was expecting the phone the 3hour process was for no reason because it didn't arrive. Then I was told to place a whole new order run my credit ALL over again. And instead of my phone being here the day she said I would have to process the order and wait 4 weeks!!! Trash customer service no knowledge at all. That's bullshit to do to a customer trying to switch from T-Mobile. Funny thing is I had a receipt this damn store gave me and no one could even verify !!! CRAP AND BEWARE
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September 2023 by Michaelcerduh (Thethousands_)
Yajaira was the best. She is the only Spanish speaker there so made things very easy for my family and I to switch from T-Mobile. Ask for her, she is very knowledgeable with promotions and devices that you need and want. 10/10!
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September 2023 by Guy Schembri (Weathertight Roofing Inc.)
Perfect team work. She was very efficient at her job, without any hesitation. Quite professional, polite and friendly.
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September 2023 by Donna Monton
Jose is amazing and so good with the customer service. We really appreciate him.
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September 2023 by Carl D.
Jose Hernandez helped me and my mom as soon as we walked in, he offered us a really great promotion that saved us a lot of money versus the other verizon down the street where we came From didn't offer any. Jose also hooked us up with accessories. This guy is very professional attentive and informative about Verizon. Thanks again
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August 2023 by Eleno D.
Buyer beware! I have Verizon and just found out that I have been paying almost 40 per month extra for services I did not choose to have and did not use. This totals more than double my monthly payment. They offered me 70 for my trouble. Apparently if some agent adds new services to your account and you do not notice you are accepting this as your new payment, whether you wanted said services or not. This is from a Customer Rep AND a Manager I asked to speak to. Hidden Fees, Signups for services you did not ask for. As soon as I pay for all the hidden fees I am switching providers.
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July 2023 by Margaret W.
This store is awesome . Every time i go into it, they fix my problem in no time. Thank you Ryan ypu are the best. I recommend this store 200 percent.
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May 2023 by mark amezqua
Sean thank you so much made life better today!
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April 2023 by Yolie Perez
Veronica & Sean helped us from beginning to the end. We were from out of town and they made our passing through smooth. Great service & great attention
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April 2023 by Mike Walton
I was given the best service ever and was provided with the best updated information about my plan and upcoming options. Thank you very much
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March 2023 by Nell Quay
Ryan at the store fixed my problem that has been takingMe months to resolve on verification of military discount.He was professional’ very knowledgeable and customer friendly.He is an example of what all employees should beIn customer service and should be commended as an employee.
