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June 2024 by Kirk “Kirkenstein” Barnes
It's a bank ?
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October 2023 by Robert Sotelo
This place has become a dictatorship, I don't view it as a financial institute. The Hemet location is horrible! In my opinion, I have never had an experience like the one that the branch manager created. I honestly believe that she is just one of those man hating women rights extremist.When I first opened my account with provident bank It was nice, it might have not been as easy as all these mainstream banks. Just recently, they quit telling me that I can't deposit checks that are written to my NAME, and told me that I need a business account when I am actually a painting artist.Under barter and trade, I do not need a business license or business account.
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July 2023 by Marvin Turner
Great bank
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November 2021 by Evalyn R.
Have been banking with Provident Bank since 1997. With this branch since 2015 and I love this branch. Very friendly employees who always greet you when you come in the door. Knowledge about money. Conveniently located. Highly recommended.
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September 2021 by Monica Hinton
Great customer service and very clean
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May 2021 by Pam W.
DO NOT GO HERE IF YOU WANT A CARING, COMPASSIONATE BANK. My precious husband opened an account there in mid 2020. Unfortunately and with great sadness I had to go and close it out. He recently passed away. I went in there and was not prepared for the absolutely coldness, rudeness, and compassionately challenged individuals I met. Not to mention they were being overly outward about the correct wearing of a mask. Yet the senior citizen man, which I am also a senior, who came in after me had his mask below his chin - nothing was said. I guess being a self employed, woman is not up to the Provident standards. I gave them my husbands death certificate, identified myself as the wife, and what needed to be done. NOT ONE TIME did anyone say, 'I'm so sorry for your loss, let me help you." No things did not go smoothly, but..........they could of been nicer and said - unfortunately our bank policy is this. This is what you need to do. I will be glad to help you then. NOPE - not at this bank. It only got worse from there. RUDE, COLD, LACKING COMPASSION AND FRIENDLINESS. They have a sign up in their bank that says, COMMUNITY BANK!!! Really??? Please leave my community.
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April 2021 by Nancy Taylor
I do not believe any of these reviews, mostly old people , outdated website and not to mention the associates.It is a small regional bank living out of the past.
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January 2021 by Duska Ruggiero
I love my bank there amazing staff and always so fast?
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October 2020 by Steve Higgins
I give this bank 5 stars because of how friendly they are but mostly because of Veronica .. this girl is amazing. She was so much help and so patient.. I highly recommend her if you need something done . You won't be disappointed. Thank you Veronica !
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September 2020 by Yolanda S.
We needed to establish a business account. We needed an EIN and specific details for the state of California. Claudia walked us through each of the scary complicated steps. She double checked everything as she typed into the computer. Then she printed everything and we all checked everything again. The entire process took at least an hour of her time. She was never in a hurry. She was always more than gracious and made sure we understood everything. PROFESSIONAL. As good as it gets! Thank you Provident for getting a business going in the valley.
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February 2020 by Saint Thomas
The best bank in Hemet
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February 2020 by Julian perez
Best bank ever
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April 2019 by Franky Mendoza
Love this bank feel like family everytime I go there.
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October 2018 by Chuck R.
I have had an account for many years. Prov. is primarily run by women in Hemet and is managed in a very professional, yet personal way that I like very much. This time it was Ashley who was asked by a tenant to give out my banking information. She refused and called me to give me the particulars. She said she was just doing her job but she did her job and did it well. I am happy to deal with a company that has my back.
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August 2018 by Ronald M.
I originally gave the bank a bad review.They contacted me and did everything that they could to correct the matter to my satisfaction.I am totally satisfied with the outcome and am a happy customer.They really went the extra mile.Thank you
