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January 2024 by Cathy Smith
Bad experience payed for my phone on time each month when I went back in to pay for my phone the following month they would not help me was rude and my phone was never turned back on
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December 2023 by kim hansen
She was a manager of the place. I cannot remember a name. She was so awesome and helped me out so much good customer service. She would above and beyond you don't get that very much. Anymshe was a daytime manager
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November 2023 by flicker idk
Honestly I stay going to this metro. Young man that works there always makes the process easier when my phone don’t work. Always excited to help a customer who walks in . I appreciate your services will continue going !
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November 2023 by Rosemary Welch
The lady who works there knows so much! She is friendly, busy, and respectful. No question is a stupid question, and she doesn't make you feel that way. Wheh! ?
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October 2023 by MARIA LUISA LEMUS
Very nice customer service every time I come here.
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August 2023 by Erick E.
Great experience by both sales reps positive Friendly spirits. I appreciate that they are very patient.
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July 2023 by Robert Garner
Paid $400 last week for a new line and cheap phone that already broke. Tried to replace the phone and...They set me on 75$/mo auto payNow I have to drive from Oregon back to this store for my refund. Scam city
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February 2023 by Karina Castillo
The Worst service by far. I went in to pay my bill at 6:20 pm on a Monday, the girl there was on her cell and asks the person on the phone to hang on. My bill was $113 and I was trying to pay with a $100 dollar bill plus a $20. The girl said she had no change, so I said: no change for $120?? the bill is $113? She goes on to say she already put all her cash down because she was leaving soon, I asked "What time do you close?" She says I'm leaving at 6:30, but I'll wait for you to get change though.... Hmm the store sign says they close at 7:00 pm. Anyway. I leave to go get change I'm back before 6:30, by this time she had already put all the shutters in place, was getting ready to close up she was standing by the door just waiting for me. I go in and I ask doesn't the store close at 7 pm? She gives me an excuse about being told she has to close early because of store policy and she has to update the computers before she leaves and so on. With rude service like that it's no wonder I usually pay online. If she had a better attitude the entire time and apologized for not having change instead of making up excuses, I wouldn't have minded leaving to get my own change. Plus if a store says they close at 7 they stay open til 7, update those computer after closing.
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February 2023 by frank martinez
For sure they are doing the good for the best of God's kingdom
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November 2022 by Daniel Segura
If you want to activate your own metro compatible phone they will lie to you here and say it’s not compatible to try to get you to buy a new phone from them. But go to a different metro store or call their 1800 number and they will activate it easy.
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September 2022 by vince gilbert
There is always at least 3 people ahead of me. The wait depends on the complexity of whatever issue the customers ahead of me are dealing with. They could use 1 other tech person.
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March 2022 by richard kelly
I went there to ask them a question about my phone,she told me I didn't have my mask on,I said I didn't have one she told me to get the hell out of her store.
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March 2022 by Kenny Clack
Worst customer service i have ever received one of the worst experiences ever and super rude
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February 2022 by Violet Melendrez
Great job Alyssa ? ? ? she was the best
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August 2021 by Pastor Frank Martinez
The girl that you have at that location..the are doing the good for the best of GOD'S kingdom..they are very professional and they are taking care of you business..to corporate keep them 3 of them..God bless you ALL..including the girls.
