JCPenney is a well-stocked and organized retail store offering a wide variety of apparel and home furnishings. Customers appreciate the great deals available, with many items on sale, including a BOGO 1/2 off promotion for bras. The store features a range of brands, including Adidas and Levi's, as well as private brands like Liz Claiborne and Arizona Jeans. The staff is noted for their professionalism and friendliness, with specific praise for a supervisor who provided excellent customer service. Shoppers have found the store to be packed with clothes and have noted that there is enough staff available to assist. However, some customers expressed a desire for more feminine clothing options with pockets. While the store does not offer alterations for suits and pants, the overall shopping experience is positive, with ample parking and enjoyable guest engagement. JCPenney is a great place to find quality items, making it a valuable destination for shoppers in Hemet, CA.