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April 2023 by Bob S.
I'm sorry I don't remember the person's name who took care of use but she did a great job, explained all our questions even though our taxes were a little complicated. They were on time with the appointment and efficient.
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April 2023 by Eliath M.
I hadn't filed in quite a few years. I decided 4/11/2023 to make appointment for following day. Best decision I made. Kelly was a gem! She made the process very easy and I felt she understood my needs. In any service it is the way in which needs are explained or expressed. I came in with a clear result and Kelly delivered in spades. The entire team also seemed to be very cohesive. Janeth, who I believe is manager also helped with my filing. I work with teams often. Communication and support is always key to success. This location has succeeded in both those major areas. I recommend this location, Kelly and staff for tax filing. Made my appointment for next year too. Kelly went above and beyond my expectations. I'm all caught up on my taxes. Fresh start feels so great! I really am so appreciative of the time and effort in helping me.
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April 2023 by Gabe Gordon
Genuinely pleased with the tax professionals at H&R Block.
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April 2023 by carl faz
Good service friendly staff.
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February 2023 by Williecat Butler
Brenda did my taxes and I wouldn't trade her for any other, she's excellent. Made my day and year!
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February 2023 by Hugo Espinoza
Highly recommend it maria Reyes is Profesional in Hemet h&r block
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February 2023 by CB Luhhvv
My tax preparer was very friendly and efficient!!
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February 2023 by Byron Royer
Awesome people. Fast service.
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February 2023 by Desarae J.
Worst experience I ever had. My appointment was at 9:00am and left after 10:30 with nothing but my time wasted. If I could give no stars I would. Kelly Mays spent 30 mins trying to figure out how to work her system another 30 mins asking people for help and the last 30 trying to figure out how to input information. I usually do my taxes online but I'm newly married, just bought a home, have a blended family and wanted to go in and get my taxes done to ensure I was on the right track to find out what taxes advantage I could potentially take advantage of. Kelly Mays kept saying she knew what she was doing but actions showed very different. I kept having to ask her about right offs that a tax pro should know. When I would give her an example she would say "oh yea" so if I didn't know, would she have said oh well? I felt like it was her fist day. When she was notified her next appointment was waiting she started printing papers out and telling me to go home and upload everything online and we can finish that way? I express my frustration to Kelly and her response was "I'm sorry your not happy with my service". I'm still not sure what service she provide me? I will no longer be an H&R Block customer and will go else where for better service.
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January 2023 by Ethan S.
Do not go here for taxes. The lady who did ours messed is up and we were out on 1400 until they corrected it and we got our money back five months later. Then they promised to reimburse us for our tax appointment fee and we never received that .
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April 2022 by Jb Clark
Will definitely be back next year they took me in last minute without an appointment
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March 2022 by Eddie Duran
Experience and Trust as well. As communication with the Office i Did my Taxesjust wanted to express that the staff and people there. Genuine top of the line PEOPLE ?
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March 2022 by Paul's Puppet Kingdom
Your assistance was extremely thorough and professional, you've answered all my questions and the price is jus right!
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March 2022 by mariah tartaglia
My first job as a junior in high school, Trainee for H&R Block. Been 40 years and this tax season was the second strike in customer service, promptness and experience. I'm shocked they hijacked my son's W2 for two weeks and still not resolved. Pin number, Paper return? With aren't you more capable than Efile.com? I just sent my son back to pick up his document and no more trust in your office. Oh first strike was the way you talked to me last year. Bad. Your loss.
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March 2022 by Ashley Sohail
Worst place ever to do your taxes. Paola did our taxes and lost about $2000 from our taxes. 600 in state return went to an emerald card that we don't own or have. We never even got the 1400 for stimulus for our daughter born in 2021. Now we have to go back and do an amended return because she didn't do our taxes right. I do not recommend this this tax preparer and she needs to be fired and never do anyones taxes again. Now we have to play hell trying to get our state return. DO NOT GO TO THIS OFFICE TO FILE TAXES.
