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January 2024 by Michael Sanders
Spoke to Kyle this morningHe was extremely helpful with my return. Will buy from them again!
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January 2024 by Augustin Cortez
Act like they don't know what your stuff is worth. $10 for a switch pokemon game when you sell it for at least $40 and I paid $60. Theives, but that's capitalism for you.
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December 2023 by reginaldo ill
This place is getting worse and worse .. the controller warranty should let u trade with any. ...not they dont. U have to drive to other stores to see IF they have them there. They don't pick up the phone. Garbage store
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October 2023 by Brandon
Never answers calls, the store is super small. Called this location a good seven times to never get an answer.
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October 2023 by J Wasabi
Employee here refused to sell me and let me trade in a game just because of my age of 15. Also rude.
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September 2023 by Alex O
Our one stop shop for all gaming needs. Clean stocked and always help with a smile.
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July 2023 by Anita Schaeffer
Waited forever for help only to have the clerk not interested in doing his job ? went to Walmart and bought what my kid needed for cheaper
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March 2023 by Nick J.
A heavy guy with beard seems racist poor customer service.
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February 2023 by J H
Excellent customer service here.
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January 2023 by Ashley X.
Just went to purchase a game and the cashier totally made me feel bad for buying a rated M game (farcry) that I said my young daughter likes to play and is quite good at but would like something with less killing. He asked me more than once if I'm aware it's rated M and if I was ok with that and I asked is that something new they're doing and he said no but things are getting more crazy and I said what do you mean and he said like kids playing them! Like for real are you trying to make me feel bad? For one it's not illegal for kids to play rated M games, it's rated M for language and killing but there is no sex, there is also fishing and hunting and 3rd it's really none of your business. He was a young Asian kid with bleached hair who obviously doesn't have kids of his own since he feels comfortable judging a parent he doesn't know. Was really off putting and annoying and he needs to learn to keep his mouth shut and have better customer service.
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November 2022 by James
Employees are very short and unfriendly. The San Jacinto store is a better shopping experience all around. This store does have a decent selection of merchandise which is the ONLY reason I will go in here. Any game, console/hardware, gift cards or pretty much any other purchase and I'll go to San Jacinto. Again, this stores only saving grace is their merchandise selection and even that isn't good enough to have me go in there to deal with the employees.
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November 2022 by KarmaKiller20
Everyone at this store is so knowledgeable of everything. Whether if it's headsets and accessories or video games themselves, they know their stuff and if they don't, they aren't afraid to tell you and to be honest but they will still try to help you which earns a ton of respect in my book.
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October 2022 by Anthony Taylor
The younger Asian guy racially profiled me and my cousin. I really thought about suing seriously. He thought because I'm black I can't have white relatives but I'm actually mulatto. Also this opening up at 11 a.m. is wack. Real wack
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August 2022 by Rigor Mortis
I appreciate the help I got here, well great service. I went in to troubleshoot my Switch docks.
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June 2022 by Lynn Frias
We love GameStop my family always finds great gifts toys and video games