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December 2023 by Karen O
The Team at Family Auto *********************************************** are pleasant and helpful. In the Service **** they are honest & to the point. I'm confident every time that my car was taken well care of. I highly recommend Family Auto ***********************************************. 5?
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October 2023 by Cori Marshall
This family owned auto dealership is very kind the salesman was very helpful I would give them my business
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September 2023 by Elizabeth Stephens
I had a great car, but whenever I retire I want my forever car to be a Toyota Camry. I've had Camrys before. I know how reliable and long lasting they are. Other lots at the other end of town were not so nice and actually down right rude when told them my budget and what I wanted. Ryan at Family Auto Sales was very respectful and made several trips to the office to get me the best deal. It wouldn't have happened otherwise. He got me the best trade in value that was the deal breaker. And all 4 tires are great! I was able to get certificates on all 4 tires at American Tires. And they are particular at what they cover. Thank you Ryan! Thank you Family Auto Sales!
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September 2023 by Autumn
I’ve trusted Jake & Dj with my car multiple times, and they've never disappointed. They are truly experts in their field. Honest, reliable, and fair prices every time.Jake and his team have earned my trust and loyalty through their proven expertise, reliability, transparency, and exceptional customer service. I 100% recommend Family Auto for all your automotive needs
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September 2023 by Elizabeth S.
1st I want to say that if that IF this lot had a bigger inventory I would give it 10 STARS. But, eventhough the inventory was limited, I found exactly the kind of car I was looking for. Low miles, no big dents, clean, ran smooth, and did I mention CLEAN? My sales rep. Ryan VERY respectful. He made several trips to the office to get the best possible deal for me. The other big named lots on the opposite side of town were not so respectful. In fact they practically laughed at me when I told them what I was looking for. The lots were more interested in selling a brand new car period. I won't mention their names but it starts with a G, and it does NOT stand for good. Family Auto was respectful, honest and very patient and not pushy. They were also fair in my trade in which was actually the deal breaker. Though my car was older it was a great car inside and out. I just had to get back to a Toyota. That's what I drove for years. So I had to get one again before I retire. This will be my forever car. Also, it had my favorite tires, "Michellin!" They were in such great condition that I was able to certificates on each one. All 4 tires only costed me under $100 at American Tires on Florida. My 2012 Camry is only lacking leather seats and alloy wheels, but if it had my loan would be bigger. I can always get these luxuries later on my own. Besides the hubcaps look fab! Thank you Ryan! Thank you Family Auto Sales.
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August 2023 by Ashley Mix
Amazing place with great people who work with you, not against you The mechanic shop, is reliable and will always tell you exactly what's wrong and/or what is going to be needed soon. Sales department professional and goes above and beyond! Never take my cars anywhere else!Thank you family Auto!!!
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June 2023 by Roy Compton
Service here is great! Big shoutout to Jake from Service and Michelle from the back. Always so helpful and friendly, they put the family feeling into Family Auto Sales and Service.
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June 2023 by BIG Tiny & Goldilocks Hernandez
Bought a 15' Chevy Cruze and we always receive excellent service everytime we come in. Thank you guys so much I will be coming back to get another vehicle from here.
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June 2023 by tony lamanna
Friendly and helpful staff. ? one of the best I've ever been to in hemet.
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April 2023 by Nathan
I would recommend buying a car here. They have quality vehicles at good prices, and if there is a problem with the vehicle you perchance, they will take care of it asap! Jake and everyone there are very nice and right to the point. Very honest. They worked very hard to get me into a vehicle that day, and they succeeded even with my trash credit. 10 out of 10
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April 2023 by Daniel Patterson
Friendly. Knows their job in advising their Customers in what to do. Honest place to go to and have their Vehicle Repaired. Thanks Jake and DJ for helping me out no matter what the situation comes up. Thanks so much. .Daniel Patterson.
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April 2023 by Mary Jayne Davison
Employees have so much integrity and are honestly the best repairmen in town. Also friendly & accommodating.
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March 2023 by 3v3r gr33n
I've had nothing but excellent service from family auto sales and service. Jacob and the staff are top notch, and know their business.I've had everything from sensors to transmission done by them.If your vehicle needs service of any sort, I highly recommend giving them a shot
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January 2023 by Mark Duggan (Twobit)
Not sure how to call this one. The owner bent over backwards & worked hard to get my wife into a car that would be safe and in her budget while still making some money.Thus far out side of "key" and "window" issues the vehicle has performed well and I have every reason to believe it will continue to do so. In being honest I would have to say, "He did his job well". However other issues with various staff members during a couple visits to the lot would also need the same kind of honesty and that honestly I just am not sure I will ever go back for another purchase thus in all fairness could not recommend anyone else purchase a vehicle there either.
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December 2022 by John Tutek
Never had an easier time buying a pre-owned car. Maria was helpful and did not pressure me at all. Told her what I was looking for and how much I wanted to spend. They exceeded my expectation and I drove off a happy customer. I will recommend this dealership to friends and family.
