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October 2023 by Valente Garcia
No one was in there so it was great usually you have to wait a long time people have different needs and wants
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March 2023 by david harrell
Excellent, I have been to about 3 other Cricket Wireless stores in the area around where I live wanting to purchase a new iPhone. Never felt comfortable at these places because of the sales people. When I walked in this store at Hemet and met the manager, Gonzalo, I knew this was the place I was going to buy my phone. What a nice gentleman and very helpful and knowledgeable about the phones. Excellent customer service.
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January 2023 by Thomas Bell
I lost cell service and called for help. The cell tower was being updated
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May 2022 by Dave Ont
The manager Gonzalo at this cricket store is awesome. Cricket messed my auto pay. And he was willing to call 611 for me to waive the 5 dollar late fee. He really cares and is willing to go the extra mile..
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May 2022 by dennis beal
The young workers at Cricket are very nice and helpful. But they cannot understand why I dont want to buy Another New Phone. Ive already bought 4 new "Cheap Phones" there. Next one I buy there will be a Step Up but No I Phone.
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May 2022 by Lourdes Ruiz
Ulysess was the best. He helped me get the phone i wanted fast with a smile. Great help.
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May 2022 by Jason Gonzalez
Amazing customer service, definitely would recommend to others!!
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February 2022 by joann franks
Erika was an amazing person I've been here multiple times and she was always a helpful person Simon is another employee who's very helpful he got me my phone working I really appreciate the help I'm an older women this cricket is the best
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February 2022 by nicholas ulloa
Your guys employee erika was so helpful and respectful and I’m very satisfied with my phone and headphones thank you
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January 2022 by Jesus Sanchez
Love their service and explaining how my works operates from a new phone
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November 2021 by Michele Lewis
Gonzalo was very helpful and informative and nice guy
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September 2021 by rosalinda mendez
Gonzalo was very knowledgeable and helpful great person to meet
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August 2021 by Albert C.
The place was sweltering. Their AC was down. I walked in ready to give them $50 for their "no contract" pay-as-you-go Gb plan. My confidence was based upon extensive (1 hour) phone conversations with various Cricket stores around Hemet. Turns out the offer made on the phone was too good to be true.Turns out that their plan is "no contract" in name only. It's a month-to-month "contract" that forces you to pay for data you don't use. Even still, I thought it was a fairly good deal. And I wanted to break with my eight long years of frustration at AT&T to do the deal with Cricket. But it turns out that AT&T bought Cricket and I couldn't switch to Cricket without paying a $500 extortion fee (the remaining balance on my iPhone 11) to AT&T. Long story short, I still stupidly wanted to do it. But in order to do it, I had to have a three-way conversation with AT&T and the Cricket guy that lasted 20 minutes in the sweltering heat. At the conclusion of the phone call, in which the AT&T operator and the Cricket guy contradicted each other, I had decided I had had enough, and threw in the towel. It was about time I made that decision because one of the Cricket flunkies was already outside the store pulling closed all their iron bars around the store, threatening to lock me in like I was some kind of thief in their prison cell. As I stomped out past the flunky, I handed off their pen I'd inadvertently stolen. I'm happy to have gotten out of there with my $50 still in hand (and not their pen). They were closing early because they couldn't stand the sweltering heat any more than me. But the difference is, I couldn't take the heat and WOULDN'T TAKE THEIR B******* EITHER. Avoid them.
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March 2021 by King Exposed
Gonzalo what’s very helpful I will definitely be returning ?
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March 2021 by Robert W.
Great deals. The reps know what there doing! I highly recommend this place for all of your wireless needs.
