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December 2023 by Rose Tincler
I took my 80 year old father to shop the day after his birthday to spend gift cards. He is very slow and unsteady, and he needed to use the restroom. No public restroom, but they made an exception for him. Then, we needed help with jackets after picking out hats. Well, Jacob waited on my father hand and foot, and was able to pick out the perfect jacket based on my father's needs. EVERYONE was very helpful, and he even received a Veteran's discount. Thank you so much for your kindness and professionalism.
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December 2023 by JohnJohn
Nice store. Nice employees. The selection is good, but not a big variety. You can always check online.
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November 2023 by Michael Cushman
I have shopped in the Hemet Ca. store for some years now; always pleased. This store manager is always friendly and helpful. The store is always fully stocked and clean. You need to promote him to a district manager to train your other store managers to run their stores like he does. No other store manager or staff that I have been to can match his quality of store management. But if you do that, then I can't have him at my store !!
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September 2023 by Elmer R.
When we go to big 5 and we ask for they are really nice and what ever you are looking for they are so excited to help because to day went and needed help and asked one of the employees and told me about his opinion on a baseball glove and I told him that it felt good and he said that he was happy to help
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September 2023 by Sirr Diarra
I went into this Big 5 to purchase a tennis racket. The people working at this store are NOT at all helpful. I stood by the tennis rackets for 15 to 20 good minutes looking at different tennis rackets, and the staff walked around me and NEVER asked if i needed help. To prove my point, I left the store that day, and returned the next day.Went back to the same tennis rackets location (right side of the store, on the wall). Same scenario. The only difference is that I purchased a rackets.Do I recommend the store? H.E.Double Hockey. Sticks No.
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August 2023 by josh Brown
Mixed reviews for this location as always. Decent staff and decent selection of items. Stores clean and well stocked but it's still clearly a store in Hemet.
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August 2023 by Ed Reed
They were very helpful on finding what I was looking for. Had to return another item, no problem.
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July 2023 by Charles Johnson
I needed non-slip shoes and the associate in the shoe section was " outstanding." His name was Dane and he was professional, helpful, engaging, and had a smile on his face. He knew what customer service meant and was excellent at it. I'll definitely be back and look for " Great Dane!"
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July 2023 by Joanne O Martinez
Went looking for swim trunks and rash gaurd for 18 yr old son recently. They had some left and products were of superior quality. Unfortunately the sizes for the store only go as high as a 2X. We needed a 3X. Higher price point than other stores but I thought it would have been worth it if they had only the next size up.
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July 2023 by E Yac
Shoe department guy was great. Really helped with the type of shoe needed for sport child was doing.
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May 2023 by Sherise G.
I purchased shoes here I was told if anything went wrong I can bring them back the shoes made my feet hurt I took the shoes back no help from the store it was before the 30 days I will never spend another penny in the store I do not recommend this store at all!!!
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April 2023 by G Dearie
Terrible service. Went to buy shoes and the clerk was chit chatting with the cashier he did not come back to help us, we had to go get him. He got me one pair of shoes then went back to visit with the cashier again. Needed larger size shoes and we tried flagging and calling him but just could not get his attention. We ended up leaving and told him on my way out why.
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April 2023 by Jawaid Nasir
I want to give a shout out to Jeff. He treats you nice and with respect. He does a good job and runs an awesome store.
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March 2023 by Kris Louisiana
This visit was disappointing. They didn't have an item in stock that was advertised online. I did see several other items in the store on sale such as clothing and sports wear but I didn't go there for that.
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March 2023 by Rhonda Barber
Went to go buy my dad a pool stick. Employee was very nice and helpful.
