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April 2024 by Joey Pinedo
You're a bank!! How are you a bank not available (open) on at least one day on the weekend?
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February 2024 by michael Anderson
The ATM, has a one Transaction at a time, the total time that and elderly person requires to make a transactionINSERT CARDinput pinCheck bal..Get back their cardRe-insert cardInput pinTransfer funds..Get back their cardRe-insert cardInput pinMake a Depot Check.Get back their cardInsert cardInput PINWith drawn moneyWait for recipes.Get back card.Answer if they are doneTakes approx 16 mins, people are honking. Yelling to me "Hey Mister please hurry the hell up "..The whole time..This is just wrong, wrong, wrong..Perhaps if there was a way..To set up everything..then⁴ pass the card. And input pin
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January 2024 by Michelle Camacho
Always quick line maintenance almost every week on drive through ATM
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October 2023 by Barnie R.
Avoid this bank at all costs. They encouraged my 90-year-old mother to send me a large amount of money through a cashiers check by UPS and the check was lost. They did not recommend a wire transfer. Three months later my mother goes in to send me another amount and this time they recommended a wire transfer, but when I gave them the information, they did not process my account number so it did not go through. We waited three days and the money did not transfer. My mother called the bank and they told them the issue. They did not even bother to call my mother ahead of time to let her know it did not go through so she could resubmit it. They do not have it your best interest at hand
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September 2023 by Matilda D’Hum xoxo
convenient
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August 2023 by nicole perrine
Wonderful customer service provided by Brian would recommend bank to anyone!!!!
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June 2023 by Damon D.
Attempted online to get a credit card and the credit card was never delivered call to try to contact somebody with customer service and was placed on hold for several hours multiple times over a period of three months they can't even handle a simple thing like giving out a credit card or answering the phone and providing a customer service
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May 2023 by Peter R.
Screw BOA and the rest of the criminal bankers. I took possession of a RV that I sold in the amount of $42,000. The cashiers check was drawn from an account from B of A, no big deal I'll get my money. WRONG!I go to the bank and they tell me they don't have the money I said well how long is gonna take you to get the money they said not till next Monday and that's six days away and I was supposed to leave on a flight that day so they said will just deposit it make an account And you'll have your money the next day. So I had to open a new account just so I can get the money faster than what they are offering. The gentleman who signed me up said yeah, your money will be in in your account tomorrow they had to have a temporary hold on their own check of funds that were pulled out of their bank. What a joke people think banks are there for them know they will screw you so hard.
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October 2022 by Gregg Taft
Thank you for having a drive thru ATM! So much easier, safer, and quicker.
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September 2022 by Valerie M.
I need a bank to be open when needed. Not just to close down both locations when ever they want. It is time to look into different options.
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March 2022 by I quit sorry
Worse bank in my opinion. I got a overdraft fee which I thought I was signed up for protection when a company took money out , it left me overdrawn. Plus no one picks up a phone to speak with a representative. Switching banks for sure.
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January 2022 by Paula “Graphic Design” Helit
Long lines both outside and in, both are moving slow on the third of the month because they only have 2 tellers working. Who runs this place?
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September 2021 by Pj Rojas
I came in to discuss my account because I had a transaction on my account that was supposed to be credited back to my account. I have the receipt from the merchant that states $70 was supposed to be credited but Bank of America only credited back 50. So I take time out of my day and come in the office only to be told that they only have an hour before they close and have one other customer waiting so she couldn't schedule me an appointment to talk to an employee id have to come back tomorrow. So I try and explain to her my issue and she tells me that they don't handle those situations I'd have to call in. Then I explained to her that I have dealt with this kind of situation here before and she says oh well you would have to have an appointment.So what is it do you or do you not handle these situationsBad customer experience completely
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September 2021 by Marlene Dupree
I've had pretty good luck with BofA in Hemet. Could use a few more tellers, but otherwise decent service.
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September 2021 by S S
Worse customer service ever!! Needed to make a withdraw and because my card was damage she “couldn’t “ type it info I’ve never had any other teller tell me that
