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December 2023 by Rich Sternin
Very odd.
We walked in to buy gifts for my in-laws. The man at the counter was complaining about someone else (the owner?) rarely coming in to organize. The staff ignored us even when we said hi directly.
We walked out and said to each other "That was so WEIRD."
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March 2016 by James N.
When it comes to customers you never know who's who... a lot of the wealthy are now driving a Prius and wearing flip flops with cargo shorts - hipsters are probably low income poseurs (or not) - and the average Joe in jeans may be stretching his budget, just got a fat raise, or sitting on an inheritance... you can't tell anymore. My suggestion would be treat each customer with, at the minimum, a little respect and thankfulness that they came into your establishment. My wife and I are finishing up a complete remodel (to the studs) of a second home in Occidental (and are buying another property there as well). We need to furnish the entire house from scratch and are looking for higher-end or unique furniture. When we walked into Saint Dizier on 3/31/16 (my wife was in her business clothes and I was in jeans and a collared shirt) we were not greeted by the two women working, in fact we were completely ignored, then one of them walked past us brusquely with a broom and said "I hate when it rains and all the peddles from the trees get tracked into the store". Uh, then don't open the store when it rains and stay home. We were specifically looking at a suede / leather couch and I actually had a couple of questions (including the availability of complementing pieces) but these two women could not have cared less. I don't have time or patience for bad service and as we walked out of the store there was not even a "thank you, come again or a goodbye". I am going to drop $4-5K on a couch (not including the rest of living room) and outfit 3 bedrooms, a kitchen, dining room, and a couple of bathrooms. I guess they don't need the business, which is good because they won't be getting mine. Aloof and pretentious service went out of style decades ago... SDH bills itself as a showroom with design "experts" whose purpose is to collaborate with clients - unfortunately they are caught up in their own hype and self-importance... and subsequently just had a big project walk out the door.
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December 2015 by Rory F.
So I am all about lunch, my feet are wet, the stockings are hung by the chimney with care and the rest of my Christmas shopping has come to a standstill. I walked into Saint Dizier and I immediately felt my shoulders drop. There are very beautiful and very expensive pieces in the inventory however there are also very beautiful and very inexpensive pieces also. I found a set of marble coasters. No big deal? I have been looking for coasters from Los Altos to Healdsburg and these are exquisite for $14.00. Now about the customer service. These ladies are welcoming and graciously helpful. Make this a destination and enjoy the experience.
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April 2015 by Alan H.
I was in the Healdsburg Town Square recently for the first time. A friend told me about the Saint Dizier store, which I happened upon. The store windows were so beautifully done that there was no question I had to go inside. Once I did, I immediately felt relaxed & soothed by the decor items in the store. The color pallet & furniture design made me want one of everything. I wanted to bring home the style of living that the store represents; peaceful, comfortable, & fresh. The staff there were pleasant & helpful with my questions, but gave me plenty of space to freely roam. What I really wanted to do was go get a coffee & pastry, then come back to the store & lounge on one of their beautifully made couches & daydream about how I would redecorate my home with all of their store furnishings. If you want to treat yourself & be inspired, check out Saint Dizier!
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February 2015 by Joanna T.
I always stop into St Dizier Design store when I'm in Healdsburg. There are pretty tabletop items and also furnishings to browse. What's most valuable is the opportunity to get inspired by a "look" which you may want to use in your home. I enjoy the decorative objects and looking inside the cabinets where might be jewelry or watches. If you happen to be Healdsburg, stop by St Dizier and pick up a gift either for someone else or for you.
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January 2015 by Susan S.
My husband and I have strolled through several times. The shop is beautiful, no question, however we have never been greeted with even a simple hello. As we browsed last weekend, two employees were so engrossed in their conversation regarding what they were looking at on the computer monitor, they never even looked up. Last year we saw a beautiful light fixture on display that we ended up purchasing elsewhere.
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July 2014 by Ande S.
VERY RUDE!! First, let me say, I have great taste in home decor and have no problem dropping some money on beautiful things for my home. I saw the shop while visiting Healdsburg and went in to check it out and possibly make a purchased. Apparently, I was not dressed well enough, as my husband and I had just biked several miles into town. I was not greeted or spoken to at all. I wandered around the shop looking at various pieces and was never even once acknowledged--instead the sales women walked around the store with their noses in the air only acknowledging whom they saw fit. I am not a big complainer and rarely ever write reviews, but, cannot stand to be judged or treated poorly. As for their merchandise--it was nice, but nothing I hadn't seen before in other shops--and I'd definitely prefer to give my money to those shops instead anyway.
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April 2013 by Sasha M.
I was in the store the other day buying some small home decor items and candles. I met a woman named Billy or Bobby and I thought she was the owner because she took so much pride in the store. She was so sweet and had me cracking up. Great customer service! The store is gorgeous and original. I wanted everything inside of it but the price tags were hefty.
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July 2009 by Stewart A.
Furniture stores are all about selection and inventory. Whoever buys the stuff to put in the store has to have "taste" that at least matches your own, not to mention what you're looking for. This place has two showrooms, one on the street and the other the entire third floor of the building. Lots of stuff. And the stuff is pretty interesting, all a reflection (I think) of Jacques St. Dizier, a local interior designer of some repute. I've never met the guy, but I really like his taste! (I bought a chandelier for my house, when I couldn't afford it and wasn't ready, because it was a line the store is discontinuing; a beautiful Venetian glass affair that I fell in love with.)
