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August 2024 by Cheryl Hancock
I had the best experience ever with a car dealership at Healdsburg Chevrolet. I was looking at used trucks through CarGurus and I came across a 2020 Honda Ridgeline that interested me. To make a long story short with the help of Keith and Rocky they made my purchase easy. I have poor credit & Keith was able to get a reasonable interest rate to help me rebuild my credit. I had lots of questions & he did not hesitate to answer them all. I highly recommend this dealership for a real human relationship!
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July 2024 by BRENT FISHER
Service was great. Prompt, competent and efficient.
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June 2024 by Tom Truelock
Great deal on my new Equinox EV. Super friendly sales people. I had to wait a few days for Pedro to find the color my wife wanted. My wife loves how quick and quiet it is. She’s never driven a EV and was a little scared of it but she is fine now and enjoying all the safety features it has.
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May 2024 by Coco Mellinger
Update on Major Oil Leak That Healdsburg Chevrolet Did Not Tell Me About on March 21: Healdsburg Chevrolet would not repair a major oil leak under warranty.
On March 25, in addition to the engine oil pan leakage, Cloverdale Automotive & Tires diagnosed that both the valve cover gasket and water pump were leaking as well and needed to be replaced. On top of these three issues, the passenger front window regulator was broken.
On April 12, a day after I posted my review on Google, the new owner Ali (Alex) Karegaran called me and he was to refund the oil change. However, when I met him in person, I found out that the check was written to the old address. So I did not take it, asked to update my address, and refund my credit card instead. They still could not find my Car Doc extended warranty contract I bought at McConnell on October 4, 2019, and their office manager Myra Gomes suggested that I call General Motors via email. I asked him to contact the previous owner (McConnell) to obtain my warranty contract.
On April 15, they informed me that they found the contract, and all repairs are covered. My Car Doc premium coverage was good for any mechanical breakdown with no deductible. Because the major oil leak should have been covered, I asked Ali for the reimbursement for the engine oil pan work done elsewhere. It was denied and he suggested that I contact Car Doc directly. Parts delivery was delayed again; and I picked up my vehicle a week later on Friday, April 19.
John said that the valve cover gasket was not leaking and, therefore, did not replace it. He told me to bring my vehicle back for the repair if it starts leaking again. If it does, I hope it will still be under warranty.
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May 2024 by Joshua Goodwin
I gotta show some love for the teams at Healdsburg Chevy for the car detailing and oil change. The car looks showroom quality, 100%. Would definitely recommend. They erased a years worth of stains that my toddler made. Like driving a new car. 10/10.
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April 2024 by Jesse P.
Service was great! I order 4 tires for my 2016 Mazda CX-5, they came in on time. Once I showed up, they got my car in and got it do with in the time they said, 11:30 am.
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April 2024 by Elina
This is the second car we have purchase from Healdsburg Chevrolet.You make buying a vehicle an enjoyable experience. Thank you for everything - now all we need is the warm weather!
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April 2024 by Amir Eizadkhah
I recently had the pleasure of purchasing a vehicle from Healdsburg Chevrolet, and I must say, it was a fantastic experience from start to finish. From the moment I walked onto the lot, I was greeted warmly by the Owner Ali and his sales staff ,their knowledgeable and friendly staff. I highly recommend Healdsburg Chevrolet for whoever need new or used car .
thank you Healdsburg Chevrolet for your customer service.
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April 2024 by Lollie Mercer
I have been a regular customer at McConnell for over 15 years. The new service manager, John, has improved the experience greatly. He is attentive, thorough and went out of his way to make me feel valued as a customer. He truly understands the lifetime value of a
client. Thank you John!
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March 2024 by lawrence waters
If you’re looking for a car online I wouldn’t Check with these guys. They have literally called me 15 times and I have told them every time take my name off the list I’m no longer in the market and then I get yet another phone call. When I told them to stop calling me and take my name off the list the gentleman calling Was extremely rude when I told him to take my name off her list. I told him if they didn’t stop calling me I was going to give them a one star review and then he hung up on me so here’s your one star review
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March 2024 by Vapa Explorer
The lovely woman who booked my recall appointment couldn’t have been more kind and thoughtful.
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March 2024 by Laurie Parker
I was able to get in on short notice. Everyone is always very friendly and helpful.
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March 2024 by Joan Voight
Polite helpful and very efficient
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January 2024 by Judith Fitzgerald
As always everything was perfect.
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January 2024 by George Edwards
Horrible experience. No one is responsible at work
