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August 2022 by Stanley Johnsen
Great tools and pricing for professional users.
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July 2022 by Ryan Henschel
My favorite tool spot
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March 2021 by Timothy Shodeen
A Great place to go, for All Repairs, & New Tools as well are Sold there. A Professional & Courteous staff, that treats You right.
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July 2020 by Merica man
Ton of tools, they have everything! If your looking for a stihl dealer this is the place
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March 2020 by S Y
Don't come here buy anything. I bought something here at the highest price, and after just 10 days, Item still brand new never open, they told me I could n’t return them.
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October 2019 by Danny D.
Clean, well-organized warehouse. Friendly sales staff. I came in on a weekday afternoon looking for a couple of rolls of plastic sheeting. Matt T. walked me over to the right section and even helped load the super-heavy boxes in my truck bed. I was happy to be in and out in a few minutes. They have an in-house repair facility and a large outdoor power tool section I plan to check out next time I stop by.
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May 2019 by Mike D.
I love Western States. They always have what I need when I need it at a reasonable price. Great service staff and a very large warehouse!
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May 2018 by Joe P.
Good prices and excellent service from Sharon. Sharon said she doesn't normally work at the customer desk so I'm not sure what kind of service you'll get from the other people. If possible ask for Sharon. Update: Sharon dropped the ball. I inquired about purchasing approximately $700 worth of tool storage equipment. I told Sharon I'd like to know the soonest I could get the items. They didn't have all the items in stock that I wanted and they would have to order them. At 12:39pm on a Monday I talked to Sharon and sent her a detailed email regarding my order. She never called back. So, the next day I placed an order for all the stuff I needed from a reliable online retailer who is nuts for tools and good service. I prefer supporting brick and mortar businesses but if they can't deliver then they should go the way of the dodo bird.
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June 2017 by charley N.
These guys always do a thorough and very competent job with repairs. However, they are also very understaffed in the repair department, and won't even begin to look at a tool you bring in for repairs for a week after drop off. And that's if you ask for expedited work. Imagine if you brought your car in for routine maintenance, and after a week you were told that they hadn't looked at it yet.
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January 2015 by Joe R.
I'm an arborist by trade and they have a full line of stihl products the customer service was exceptional.
