Towing in Hayward, CA

“Elite tow one of the greatest tow companies I've worked with. They had fast response and made it to my location in a fast manner. The service was great. The tow truck driver was nice and friendly and very professional. The owner Zack is very helpful and friendly. He made sure I was taken care of. The price was great best value towing company! For sure will be contacting them for future tows!”

“Highly recommended! Took great care of my 23’ BMW M1000R comp. I was worried but Rick is highly skilled and totally understands how to transport these motorcycles! Thank you very much Rick, I would absolutely recommend!!!!!”

“Nick and his team are fabulous! When you get in an accident you’re frustrated and frazzled. The last thing you want to deal with is navigating insurance and repairs.

Nick from the word go was a consummate professional taking care of the estimate/comms with the insurance company and getting parts from the manufacturer.

He was fairly priced with an A+ quality of work.

We won’t go anywhere else moving forward!”

“Cowboys truly great, relialable hard working man. He knows his stuff. Put a smile on my face in the most unfortunate time. Can count on him any time. $5 discount if you have a ice cold Dr. Pepper for him.”

“Fantastically smooth experience. An accident ruined my family ski trip. Mike made my car whole again within two weeks. Mike is Very professional, courteous and responsive. Accident happened on the weekend and Mike took the car in on the weekend while all other body shops I contacted couldn’t. Mike took care of all the insurance adjuster communication so I didn’t have to be distracted from work and family to take care of one more headache. With two weeks, the car was back shining again. Mike gave us one year warranty on the repair free of charge. When we found there’s some small problems with the operation, Mike took the car right back in based on my availability. He was so kind that he also gave me a ride home. The small problems were taken care of within two days. Mike even repainted a small section in the trunk that didn’t look perfect. Big thanks! Highly recommended!”

“JD is a BOSS. Was stuck on a curb up in the Berkeley Hills. Was a really tricky situation and could’ve torn the whole front end off the car but we game planned and he was able to back it off without a single scratch. This was a rental car and I had just finished a catering too so you can imagine the stress I had being stuck on my clients driveway curb. JD you saved the dinner, the day and my sanity. Thank you SO much.”

“I had to unfortunately get my car towed today. It took a little under two hours for the tow truck to arrive and Mohammed was quick, professional, and communicative. He checked the oil level and was informative and friendly. Would definitely recommend getting towing services from this company. Thank you!!”

“I recently brought my BMW in for some repairs, and I couldn’t be more pleased with the service I received here. Alan was incredibly quick and responsive, taking care of everything with the insurance company seamlessly.

The repair work on my car came out flawless—exactly what I hoped for. As an added bonus, they went the extra mile by washing the exterior and cleaning the interior of my car.”

“THANK GOD I have full cover with AAA. They have this workshop on their list... and they were not wrong...!!! I was rear-ended on the freeway and this shop took care of the repair. They left it impeccably new for me. I am beyond grateful, satisfied and soooo happy with their professionalism, top-notch repair service and friendliness of their staff. I definitely RECOMMEND IT. Thank you. BLESSINGS...!!!”

“Marlon's Garage stored 3 vehicles for me. A small suv/ a truck/ and a very rare n special classic car. I only stored for 3-4 months and was very secure knowing that they were in Good Hands. Marlon is a Great Guy! Very Professional and I HIGHLY recommend his storage facility. Many thanks you Marlon. ??”

“On Monday my car broke down. It was scary and stressful. The owner of this company got to me less then ten minutes. And was calming. Great price and great service. Went above and beyond. I see why he has such great reviews. If I ever need a future tow I know who Ill be calling.”

“I requested a tow through Tesla after getting a flat tire and these guys showed up in 10 minutes and got the car to the Tesla service center. Great service, polite driver, definitely recommend!Services: Special vehicle towing”

“Best body shop in town highly recommend it , Elan was very helpful with me explaining things and up dating me the status of my car , Best part of it , The car was done before the due date”

“Very professional and knowledgeable. Was able to do the service on the same day. Hugo was very friendly and really tries to connect with his clients. He even went above and beyond and tried to spot fix something (very minor) that I didn’t even request to have repaired. I trust In their services and would recommend to anyone!”

“I came in originally to have my transmission fixed (my car could not go in reverse). Mike made a great impression from the beginning. He was courteous, friendly, and very helpful. In addition to fixing a stripped gear he also noticed a bad bearing and replaced that as well. The price was also reasonable. In addition to that he fixed a leaky oil pan and did other general servicing on my car. When I had a problem getting the car smogged due to no power in my OBD 2 port; Mike went above and beyond to help me resolve the problem. Because of my experience I will highly recommend Walts Transmission to my friends and family!!!”

“Honest guy, good prices, fast and responsive. I wish I didn't bother trying AAA, I just have basic AAA which only covers 5 miles, he beat their price and time to get me home. Wish I don't need to call him again, but if I do in the area, he's the one!”

“They came in less than half the eta predicted by the insurance company. I was blessed because there was also a training taking place so the trainee made things quicker because 2 pair of hands are always better than one. They were very pleasant, kind, personable and such gentleman. They communicated with me throughout the whole process which was pretty educational and enjoyable. They answered all my questions. I felt very secure with them towing my vehicle. I wish this type of smooth experience for anyone in need of a tow. They were also considerate and communicative to the nearby drivers and people that were parking close by. They drove safely. They were communicative with the dealership as well. I dislike that I did not remember their names. All of this happened during rush hour traffic as well. Not sure which location they came from but hopefully this is a reflection of the each location.”

“Stranded out of town, Needed a jump start. Within less than1/2 hour, more like 20 minutes, we were on the road. Living up to the name, Response time ASAP.Thank You,”

“I got stuck in a ditch up in North Hayward and called these guys for help. They were great! The driver arrived promptly and skillfully pulled my car out without any damage. He was very reassuring and professional.

The only downside was that the initial call took a bit longer to go through due to high call volume I guess. But given the great service, I would surely use them again if needed.”

“replaced water pump, belt, thermostat done fast and reasonably priced, plus he fixed some other issues that he found at no additional charge, very pleased, recommend to anyone , knew my Older Mercedese very wellService: Auto water leak repair”

“Amazing people. I was waiting from 9 pm to 3am for my insurance tow truck to come. Never came. I waited 6 hours in an empty parking lot feeling frustrated, cold and uncomfortable ... they're the 3rd tow truck company I called. I'm I happy did. The service was above and beyond. Katie answered the call first - I was on the phone with her for 14 mins, shortly after Jake and Sunny came to tow my car. Everyone made sure I was comfortable and felt safe. Sunny & Jake took the time to ensure my car is properly placed on the driveway as there is another car on the right side. I trust this company and will def call them if I ever need to be towed. This is my first time getting my car towed. I'm grateful that it's with people who cares. Thanks y'all! Life Saver.”

“Unfortunately like most of us, I had to own up to my own mistake of parking in a area that I shouldn't had....with that being said I encountered a very sweet person.. Katie, she helped me retrieve my car back ASAP. I was already stressed about the situation and during her care she managed to make me feel more at ease through out the whole ordeal. Highly recommend her and the the rest of the staff.”

“Very surprised at the negative reviews. My truck was in an accident & CHP used Jack James tow on 09/04 around 6 in the morning to have my truck removed. My mom came with me 09/05 (yesterday) to get my truck out. The lady at their office who helped me was very kind and explained everything to me. I felt comfortable with the charge, as I have never been in a situation like this & have heard horror stories about needing to pay $700+ for a tow & one night of storage. She gave me a printout that clearly listed the charges & even included directions for how to get to the actual tow yard. When I got there, I was absolutely heartbroken to see the damages on my baby, but Alex was respectful when letting me onto the lot to remove my belongings from my truck. It needed to be towed out so we called our insurance provider, who sent the wrong truck. When the driver arrived he said he did not have the proper equipment to tow my non-operable vehicle. We struggled with our insurance for about 4 hours trying to get the right tow truck to do the job, & we wanted to make sure my truck was off the lot before their lot closed at 5pm. Alex saw us waiting a while for our truck & came out a few different times to let us know if we needed anything he was there, we could just knock on the gate, he'll be around, etc & then closer to 5pm he let us know that he'd be leaving soon but that there are other options if the tow truck comes after 5pm, we could call their office again & they could send someone else to open the gate so we could get my truck out. I thought this was very kind of him/the company to offer, I had assumed we would just be stuck accruing more fees if my truck was not out by 5pm. After several hours of going back & forth with our insurance who made this whole situation a nightmare, we decided to just call Jack James' office again & see if we could pay them out of pocket to tow my truck to a repair shop since my insurance company was far from helpful. Without any hesitation, Jeanine accepted. I am not sure if Jeanine was the same woman who helped me when I went to pay my bill at their office (who was also very nice), but she was extremely kind over the phone & sounded genuinely eager to get this situation resolved. I read a lot of reviews about items being stolen out of peoples' vehicles, rude attitude from the women at the office, and just overall "horrible service." I left a lot of valuable things in my car, & I was nervous that stuff would be missing, but to my relief absolutely NOTHING was removed from my truck. The ladies at the office were pleasant in person & so helpful over the phone. During the most saddening & frustrating time while I was dealing with the loss of my truck, Jack James really made the situation bearable. Would certainly recommend them, & they will be the first people I call if I ever find myself in need of a tow again.Service: Car towing”

“Sucks that the car got towed, but on the other hand the staff was nice and calm. The reason why I say this is that other people that were there got frustrated and started talking loudly to the staff. But in my opinion they handled the customers really well so I won't dock them in my star rating just because my car got towed but I did give them a rating as a business. I gave them the rating because I have had previous experiences with other tow companies that either damage the vehicle with scratches or have rude unprofessional condescending staff at the front office When trying to claim a vehicle.”