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May 2024 by Karina Velazquez A.
Worker was not letting me nor my sister make our own sandwich, she was only letting us get off the menu which does not make sense because the whole point of subway is to also build your sandwich and I know that because I used to work at a subway. Her attitude was off the entire time not only with us but with the customer she was helping ahead of us. Check your employees.
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March 2024 by Von S.
Had placed an app order March 6th 7:44 pm, for a meatball marinara (which I only ordered intending for it to be pork free according to the subway website prior to going in to the store) and sweet onion teriyaki. After placing the order kindly greeted the employee after going inside before the sandwiches were being made. Waited inside as the sandwiches were being made and after a while noticed a sign saying that they have "new" Italian meatballs that contain pork. After seeing the sign, I asked the employee if the sandwich I ordered had meatballs that contain pork he answered unsurely that they do. I asked if there was any way for me to get a different sandwich made and he pretty much said verbatim that I get what I ordered. I am absolutely dissatisfied with the service, inside the app there was nothing saying that the sandwich contains pork. I couldn't believe that the employee couldn't do anything to rectify the situation (like easily scratching that sandwich and make another subbing the meat w/ an alternative). Well I guess that's what I can expect from this subway going forward. Update: Owner contacted me, very very satisfied with his professionalism and customer service etiquette. (Was a 1 star review prior to this.)
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December 2023 by Raul Sanchez
Ordered a philly cheese online, but they didn't toast it, even though the order calls for toasting it.
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June 2023 by Moctezuma6
We were ordering for 6 people, 5 adults and a four year old. The lady working had a poor attitude towards us from the moment she seemed to realize we had a large order.They had no customers when we first walked in. We had walked here from a mile away cause our vehicle is being worked on. The young man working had a better attitude than she did.The young man rung up the order and I paid $97 and some change, the lady worker was still making my husbands sandwich but still went ahead and charged my husband a buck something, for some avocado that my son added to his sandwich. I’m gonna assume the young man told her he didn’t charge us for it because how does she know he didn’t charge me when he first rung me up?It was also pretty warm inside the store so we sat at a table close to the door and propped the door open for the breeze and she came and closed the door, but I had asked the young man if it was okay for me to open the door and he said it was fine.
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February 2023 by Pamela Hancock
This subway really knows how to make a big fat juicy sandwich way better than the one closer to my house. I will always remember to drive to creekside to get my sandwiches until castro Valley Subway changes how they make sandwiches or changes ownerships.
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December 2022 by Jesus Marquez
The best sandwich soup and raspberry cookie
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October 2022 by Junior Martinez
They don't take bills 50 and over the subtotal was $49.27 and they did not want my 50 dollar bill I had 3 10 dollar bills and 2 5 dollar bills plus the one dollar bill and a 2 dollar bill Just enough for the sandwiches. So make sure to have change.
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September 2022 by Charles C.
It's a sub shop; the sandwiches taste great and the staff is friendly and efficient.
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September 2022 by Josue F.
Don't come here. It is October 2022 and they keep flip flopping on their Covid rules specifically around whether you can refill your cup. As of last week things were "back to normal" today rules changed again. There's no signs anywhere and they watch you if you try to top off your drink the cashiers power trip over it. I've been coming here for years and always some kind of issue and it's the same two women. Don't recommend this place, go elsewhere.
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September 2022 by LISA HAMMOND
Sometimes It's Good & Sometimes It's Trifling means it Depends on who Working that day & The employee Fixing your Food, I must say
Kid-friendliness: It's ok I guess so.
Parking: It's plenty of parking space.
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September 2022 by LISA HAMMOND UCHE
Sometimes It's Good & Sometimes It's Trifling means it Depends on who Working that day & The employee Fixing your Food, I must say
Kid-friendliness: It's ok I guess so.
Parking: It's plenty of parking space.
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May 2022 by Charles Ferris
My wife and I went in and found the service to be terrible. We were told no refills and the service was very different compared to other subways. The the company however this location does not represent subway.
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May 2022 by Tina Jimenez
Was good the steak & cheese
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March 2022 by Eladio Moreno
They always are great in a pinch, great sandwich
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March 2022 by Florecitas Hobbies y creaciónes
Fast, friendly and well prepared food. Fresh ingredients!
