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August 2024 by Bryanna Wiehe
I got stuck in a ditch up in North Hayward and called these guys for help. They were great! The driver arrived promptly and skillfully pulled my car out without any damage. He was very reassuring and professional.
The only downside was that the initial call took a bit longer to go through due to high call volume I guess. But given the great service, I would surely use them again if needed.
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August 2024 by Felicia Kimberly
My car overheated somewhere in San Lorenzo while on a road trip and I called this towing company. The driver was very quick to arrive and really friendly. He towed my car to the nearest mechanic and even gave me a ride to a nearby hotel.
The only thing that could be improved is their phone support. I was on hold for a while before speaking to someone. But the driver’s help was excellent and I’d definitely call them again.
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August 2024 by Peyer war
Lee really save me today after a small excedent with my car
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August 2024 by maxie bush
I needed a tow for my car down by Old San Leandro and I called these guys. They were awesome! The driver knew exactly how to handle the situation and made sure it was secure during transport. He was very professional and friendly.
The only issue was the dispatcher wasn’t very clear on the phone. I had to call back to get more details. But the driver’s expertise and service more than made up for it. I’ll use them again for sure.
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August 2024 by Mack Zilla
These guys are the best! Came super quick got the job done fast. Thanks guys. Very happy customer .
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January 2024 by Savannah Conerly
Great service on time will be booking again
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January 2024 by JOVANY CUEVAS
Guy has a horrible temper. Tried cussing me out over the phone.
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November 2023 by Veronica T.
Have fake address, Hayward doesn't exist . Verified by calling smh ...... shadyReally 0 stars
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October 2023 by Abraham Arreola
Nick was great towing me toady
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October 2023 by Martha
Guy was ni
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September 2023 by Jorge Garcia
Fair price and good eta
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September 2023 by Janet Garza
The gearshift on my car was stuck, so we called Silverline Towing. The technician was quick and charged a fair price for towing. Thank you!Service: Car towing
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August 2023 by frederick gums
Really great job foam James this morning toy in my 1991 Mazda Miata after got broke in idiot was good. He came on time clean truck very good price. I will definitely come again if I needed highly recommended.
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July 2023 by L M
The staff is rude and bullies! I would not use this company for anything!!!!!!If I could give Silver Line Towing a negative rating, I would. The customer service I received from Stephanie was horrible. She argued with me over her mistake and gave me incorrect information. She refused to let me speak with her manager or the owner. I had to insist several times I wanted to speak with her manager or the owner. She put me on hold and said she needed to see who is available......that tells me I will not be speaking with the manager. She would not give me a name so that tells me you are not being honest.So, as I thought, Stephanie lied about her name. Her name is Julie according to Lee who stated he was the manager. If you are not guilty, why give a fake name? Just as Stephanie/Julie did, Lee got so upset when I asked to speak to his manager or the owner. He tried to bully me by yelling and speaking loudly over me. Lee also tried to minimize their actions by acting like he didn't hear why I was calling. I told him several times why I was transferred to him. His behavior as a manager or human being is appalling and despicable. Lee is probably friends with Stephanie/Julie and gave me a fake name as well. If the owner sees this post, I would like to speak with he or she.
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July 2023 by Luciano Oliva
Encountered a strange problem (turned out to be a MAP sensor and electrical failure) and car shut down. Service was quick and not only did they try a jump start but also was able to immediately tow the car after finding out my battery wasn’t the issue. Quick, efficient and professional
