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September 2023 by Harmy Harm
Called and was told to come at 12:00 pm. Once I got there I was told no rental cars were returned yet. I waited 2 hours with no transportation and kids just to be told “not today maybe tomorrow “ . A complete joke and waste of time
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June 2023 by Blitz Gaming
Bruh I came to Oakland for an event called this place ahead of time, asked the receptionist about rates and told him my age was 24 since state of California new law req is 21 to rent a car, he said okay just come to the office, I took a 30 min walk just for rude customer service then to be told their private policy is 25 mim age req WICH I understand companies can have that but I literally asked him ahead of time age and all just to waste an hour of a walk
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April 2023 by Dennis GFleming
Needed a car, told to come down with $300 cash deposit. Did so. Got there 45 mins before closing time. Too late, somehow. They closed early that day. Called. They answered and just said they were closed. No further explanation.Called the next day and, "We no have no cars.". Pathetic.I notice almost all the 5 star reviewers have Hispanic last names. I also noticed they are vague, while the bad reviews are specific. Make of it what you will.
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July 2022 by maria gilligansilva
I love RELIANCE Rent A Car. The Owner is Respectful & The cars are Reliable and real Nice & Clean. I always go to RELIANCE for all my Rentals.No other Rental can beat their Price!
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September 2021 by Gatescaper
Turn around and go to a real rental place. Dude wouldn't rent me a car because he didn't know me? So ya...
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May 2021 by Stef Ginn
Mohammad ..had a third party person sell me a good used car.#Great Service
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May 2021 by Desiree Hart
Credit anyone without it u ain't renting nothing
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January 2021 by Maria Gonzalez
I HAVE BEEN GOING TO RELIANCE FOR 5 YRS EVERY TIME I GO THERE EVEN IF THERE ABOUT TO CLOSE FOR THE THE DAY THEY ALWAYS MAKE SURE I GET A CAR THAT I'M VERY HAPPY WITH MR MOHAMMED ALWAYS SMILING MAKING SURE I GET THE CAR THAT WILL FIT MY NEEDS EXCELLENT CUSTOMER SERVICE .CARS ARE VERY NICE AND CLEAN WHEN YOU PICK UP I HAVEN'T EXPERIENCE ANOTHER CAR RENTAL LIKE THIS ONE IN HAYWARD EVER SATISFACTION GUARANTEED.
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August 2020 by Kayla Smith
I called and asked if they provided insurance, he said yes, i spent 15 on a lyft to get there and be told they dont have insurance. He also told me the cars were cars he fixed up and couldbt sell.
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August 2020 by Leonard Loza
I wish all business were as great as this one was for me. Other business could learn how to treat your customers like this one does for me.It's not all about great customer service. It's about fair business practices. Reliable, knowledgeable and quality service.
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December 2019 by Kimberly Perez Espitia
Rented a car. Then rented a Van. Awesomeness is all I can say.*****
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November 2019 by Paulina Sanchez
They have Best prices and super caring and friendly been doing business for yrs and send all my fam n friends to them Mohamed and Elias are awesome
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November 2019 by Princess J.
I was in a bind and needed a car quickly and rented here before but this time was the worst ever 200 a week for a stinky car with every light on in the car from the check engine light, gas light, air bag light and the door open light. The radio didn't work I had to use high beams at night because it only had one head light. It had bad breaks rattled when you stop and screams on the freeway. Me and my kids did not feel safe in this car. These are dopefiend rental cars and I feel played. I did get to work but it was very uncomfortable. Next time I'm in a bind I pray I don't have to resort to this place.
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April 2019 by Amy Rodriguez
Very helpful caring people. It's not fancy, but the prices are good and the people are wonderful. Come here and support a small business instead of supporting the huge chains.
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April 2019 by waddo777 DLC
This place is a rip off,these 5 star reviews are probably relatives or people paid to give positive reviews.
