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December 2023 by Keith M.
Service was very good. The facility is very clean and modern. As this is my first use of Public Storage I haven't formed a picture of the value yet.
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December 2023 by Roselin Khelawan
Property manager Lisa was soo helpful!! Although busy, she took time out to show us a new unit and check us out all while being the only person there. 5 star customer service!!
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November 2023 by Sean O'Connor
The staff at this public storage facility are some of the best that I have ever worked with in many years. Their commitment to ensuring the customer's needs are met is crystal clear, and they demonstrate this with every interaction that I personally witnessed.In particular, they are extremely fortunate to have Nicole and Tracie on your staff. They were great to work with and made sure that we were satisfied. HIGHLY recommended!!!!
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November 2023 by Aaron Joseph
Nicole was very helpful and courteous from start to finish and made the move in progress very easy. I will definitely recommend my other colleagues to come here for personal and business use.
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October 2023 by Manh Ho
Nicole was very helpful for me in the whole move-in process and went above and beyond to get me all set up when I was ready to load things in my unit. She made sure that I knew how and where to access and also went over all of the amenities of the facility. Nicole keeps things very clean and organized and I would recommend this storage facility to anyone looking!
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September 2023 by Jake Modica
Nicole did a great job earlier this week, when I transferred from my existing storage into a larger space. Great customer service!
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September 2023 by Morgan Delarosa
Nicole & Jackie were amazing! Got me the best deal & we’re so great at interaction. Nicole is thorough, she will cover all your bases & questions! Wonderful service.
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September 2023 by Ash Bubbles
Nicole was amazing! Have been stressed about personal issues and issues with my storage and she helped me out and assured me everything was fine, excellent customer service! Thanks for making my day!
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August 2023 by Jeremy Rose
Nicole consistently delivers exemplary performance, exceeding expectations in every aspect of her work. She consistently achieves and often surpasses her targets, demonstrating an unwavering commitment to achieving excellence. Her results are not only consistently exceptional but also delivered with efficiency and precision.In summary, Nicole is an invaluable asset to your organization. Her exceptional performance, leadership abilities, effective communication, adaptability, and unwavering work ethic make her a standout employee who truly deserves a raise. Her contributions have consistently exceeded expectations, and she has demonstrated her dedication to the growth and success of your organization. It is without hesitation that I recommend Nichole for a well-deserved raise, as she undoubtedly has a positive and lasting impact on your team and the entire organization.AndMelvin, a key member of the team, has consistently demonstrated remarkable qualities that make him invaluable to the organization. His exceptional work ethic, attention to detail, and unwavering commitment to excellence have significantly contributed to the success of Public Storage. Melvin's proficiency in handling customer inquiries, problem-solving skills, and ability to maintain a positive and friendly demeanor are truly remarkable. His exceptional interpersonal skills create a welcoming environment for customers and foster long-lasting relationships. Melvin's dedication to going above and beyond to ensure customer satisfaction is truly praiseworthy.
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August 2023 by Tien Hoang
Couldn’t process payment or rental agreement online. Came in and was greeted my Nicole who gave me a smooth and easy experience! Also gave me a tour and how to get to my storage unit easier ! Also a plus that it’s clean and close to me !
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August 2023 by Nyda Peña
I was helped by Nicole and she was so helpful and kind. She gave us all the information we needed and showed us to our unit. She made the process super easy!
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July 2023 by Dan Coleman
Great facility. Well maintained and clean! Easy to access. The staff, Nicole, was very nice and showed us around, how to access, and how to use the Public Storage app. We really appreciated how friendly and top notch the customer service was from Nicole and the team!
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July 2023 by Candice Phillips
I had been at my storage unit for over an hour alone getting things out of my unit . I noticed after I had already put everything back I didn’t see my lock . I opened my storage back up and it wasn’t anywhere in site . I was not about to take all that stuff back down looking for a lock so I noticed it had just hit closing time . I ran to the office and the door was locked but Micheal and Nicole was super nice and understanding about me buying another lock . I appreciate them so much because they actually didn’t have to open the doors for me . If I could give them 100 stars I would . Thank you both so much . Definitely made my day better
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July 2023 by Benjamin Levin
We love this location. It feels very safe clean and secure. The staff is also so friendly and helpful. Nicole was amazing and so helpful with my elderly mother and I even though it was minutes before the end of her shift she went out of her way to help us. Thank you again Nicole!
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May 2023 by Yuqin Wen
I called many storage offices trying to make a decision. Public storage agent on phone was so impressively professional and patient answering my questions, to help me do price comparisons. I happily chose this one located in Hayward.Nichole was the staff there greeting me. She is super familiar and efficient with her job, and warm and professional. This location has brand new storage, two floors, with temperatures control. You will like this place and lovely Nichole.
