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March 2024 by Manpreet Virk
Elia was very helpful and friendly. Thank you for your amazing customer service! This is a really good spot with affordable deals. Never had an issue during the entirety of my rental space. Would rent here again.
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January 2024 by Richard
Just when you think public service is gone, along comes a customer service representative that restores your faith. "Lisa" at Public Storage goes above and beyond to provide an excellent customer experience! I really appreciate how she took the time to give me the help that I needed, and it's important that this is acknowledged. Thank you again Lisa, you're top notch!
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December 2023 by Salvador Alvarez
Awesome service from the ladies in the front office.
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December 2023 by Eddie Fuahala
Mika is very helpful. She helped download the app and got my account straightened out. She was a pleasure.
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December 2023 by Tom lowery
Always clean mgr is the best
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December 2023 by May Anilhongse
I had a great experience with Nicole (Nikki). She helped me with my lock and keys return. She had such a pleasant, warm supportive, and friendly demeanor. The conversation was easy. That was the most interaction I’ve ever had at a storage location. When you can feel like not being judged with a degree of social anxiety it’s calming. Thanks for you help Nikki!
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December 2023 by D. LaVaun
I haven’t looked for a storage place in over 20 years. I am recently in a slumlord situation that has caused my home to flood & growing mold. I walked into this faculty which is just a few blocks from my home & was greeted with kindness, patience & empathy. Ms Nicky was pleasant & warm. Made the process easy. The customer service was unmatched & the space we ended up renting was clean & a much needed closeness to the elevator since I have cancer. Most pleased with my visit.
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December 2023 by Eric Gomez
This place is totally awesome. The person who helped me was so nice and kind. I would highly recommend this place to anyone two thumbs up to the girl name Nikki who helped me out thank you, Nikki????
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December 2023 by Super Luckies
Nicky is super friendly and professional. I appreciate going above and beyond in helping with my questions. Great work! I recommend this facility for their responsiveness and customer service. 5 stars
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December 2023 by Julio Zambrana
Nicky is an amazing representative, im extremely happy to have moved to this store. Shes very thorough and Will make sure you get the best service
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December 2023 by Jaime Equihua
I walked in not sure what I was looking for, Nicky was an amazing representative and showed me what would work best! She got me into a unit fast at a good price, I recommend this location!
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November 2023 by Vanessa Mchenry
I came this morning with my two twins and I needed fast service and Nicky got me in and out was then 20 minutes and also showed me 2 units. I’m so impressed with her positive attitude I will definitely be referring this building location to others. Thank you Nicky for such a fast experience you started my Saturday off right!
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October 2023 by Isa Loza
Mika was such a great employee ! She helped me with my every need no problem and was so willing to help . She upgraded my storage no issue and even showed me some storages to better ease my mind before signing my lease . She made my visit more easy and I definitely appreciate her 100/10 customer service . Public storage definitely needs more associates like Mika !
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October 2023 by Elenor Mateialona
I appreciate the warm welcome by Nicky today. She was very helpful explaining my options and the best way to go. I tokd Nicky that she’s very professional in treat customers.
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October 2023 by Shantay Washington
I am pleased to say that the public storage on Mission and Hayward is by far the best that’s because of a employee by the name of Nikki. When I went into the public storage, I felt like she was trying to help me out with all of my concerns and needs. Public storage is really lucky to have you Nikki keep up the good work with that will do attitude.
