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March 2024 by Marie Rodriguez
Great car wash spot. Prices are very good ??
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February 2024 by Maria P.
This car wash is exceptional, offering an automatic car wash that thoroughly cleans and rinses my vehicle with impressive efficiency. The monthly tiered passes offered by Neo Express set them apart from other car washes, providing unparalleled convenience and attention to detail at a competitive price point. The excellent demeanor of their staff members impressed me greatly, as did their willingness to assist me in any way possible. The well-maintained condition of the entire premises demonstrated their dedication to keeping everything tidy; even the usually overlooked areas like the parking area were spotless due to proactive efforts displayed during my departure from the location.
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February 2024 by barron ernesto
Very nice car wash especially with the vaccum and air hoses. But shout out to Jayda Carlos They helped me get change for a large bill out of their own money today and I recall they also helped me out a while ago at a previous visit when my car has been stained and needed extra scrubbing before entering the wash. These are the best employees to have in any industry.
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February 2024 by Dave Triplett
Great Location off main street, starting at 12$Basic. Pre wash crew, DASHWIPE , AIR & VACS AFTER.,GOT CAR CLEAN ENOUGH.I'LL BE BACK.. ?
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January 2024 by Gurbakhash Singh
Nice price. Good staff. No long wait. It’s fast. High power vacuum. Only down side is, you have to buy multiple full paid plan if you have multiple cars. Three cars means three plans, no discount on additional car as others offer.
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January 2024 by Phil Shepherd
Good wash service was great
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November 2023 by Luke Bonner
Great wash, air blowers, and wipes given. Be sure to bring tip money for the guys who dry your car at the end because a tip really makes their day.
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October 2023 by Dylan P.
This is my favorite car wash. Decent prices, they are always friendly, and it does a good job. I love the air guns for getting the water spots off my car.
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October 2023 by Elizabeth L.
I see Neo Express Car Wash every time I drive down Mission from their bright lights. Recently, I was recommended to come here by multiple coworkers and friends who come here religiously. I am the type of person who usually wash and vacuum my own car at a self-service car wash or in my driveway, but I decided to try this spot to save some time and also sometimes, it is a hassle to always go to the bank for quarters. Anyway, they offer 3 different car wash packages and each one also has an unlimited monthly wash club for about doubled the price of just 1 wash. I opted for the Best Wash, which is their highest tier and I upgraded to their unlimited monthly wash club, since 1 wash is $19 and the unlimited one is about $39.99/month. I do not live that close by, so I would always have to go out of my way to come here - I came here 4 times, about once a week to make it worth the price before I decided to cancel my membership for the following month. Having the membership saves you time because you can just go right through after the booth scans your membership sticker (they place a sticker on your windshield after you purchase their unlimited wash package) and it automatically charges your card every month. When you first enter the actual car wash, the employees are supposed to guide your car towards the track, so that your left wheels are aligned on their track, but they are usually not even looking as they are motioning you to pull forward, but it is fortunate that my wheels were always aligned. After that, one of the employees will hand you 1 individually wrapped dash wipe, but before you have a chance to grab it and close your window, the other employee on the other side is already spraying your car with water, which results in my driver's side being pretty wet every single time. After the 2 employees spray down your car and scrub (they never scrub the side mirrors or under your windshield wipers, which sucks), you go through the machine, which I am pretty sure will damage your car in the long run, and at the end - your car goes through the dryer and another employee will be standing outside to towel dry your car, then you can make your way to the self-serve vacuums, if you want. After canceling, I tried to remove the membership sticker and unfortunately, it barely came off - I spent 15 minutes trying to peel it off and after peeling it into about 50 small loose pieces from the sticker, the top layer finally came off and I got most of it off, but it left behind a lot of adhesive and some of the remaining bits of the bottom layer of the sticker. The sticker was probably made in a way where you were not supposed to take it off because they want you to keep the membership or something like that? I still have some sticker residue stuck on the corner of my window, so hopefully it will come off. Besides the car wash being out of the way for me - the main reason I wanted to cancel was that I was not pleased or satisfied with how my mirrors and windows looked afterwards because they were never throughly cleaned and wiped. Honestly, I love driving, so I would not mind the drive here, if they did a better job because $40 for unlimited car washes is a good deal (if it is a good car wash, which it is not here) and they have strong vacuums that is free of charge for self-vacuuming. The best thing about this car wash was probably the free self-serve vacuuming after the wash. They have plenty of stalls opened when I go - each stall has 2 different vacuum nozzle attachment tubes and a designated spot to clip/secure your car floor mats. Overall, I think it is only worth it for those who live nearby or do not have the time to clean their car, but for me personally, I do not think it is worth the $40 for their unlimited car washes because I can clean my car way cleaner/better without potentially damaging my car from here. Side note, I noticed the exterior of my car gets dirtier more quickly after washing my car here compared to when I wash it myself, or even the few times I took it to a different car wash.
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October 2023 by Crystal H.
Good for the price! Basic wash is $12. You pay for what you get. It's not bad. Quick wash and dry. I was in and out really fast. Theres no attendant there so you pay first at the machine. I'm glad there's a high mirror so you can see if you are driving onto the automatic rail, but there's a staff who will direct you to drive onto the rail. Usually there's 2 staff who will quickly dry your car off at the end but one time there was only one staff. I felt bad so I tipped her.
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September 2023 by Arvind Sagwal
Neo Express car wash is the best car wash in Hayward
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September 2023 by D S.
My car was overdue for a wash and I decided to stop by. There was a line to get in, but it moved quickly (helpful that they have two payment kiosks) and I was able to get my car washed in about 10-15 minutes. I appreciate that they do a preliminary scrub on the car before it passes through the automated wash tunnel, and my car came out looking great with just the basic wash ($12). Quick, efficient, I would definitely stop by again!
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August 2023 by Ray S.
For an express car wash, this is maybe the best. But, I don't advice anybody to bring their car in an express carwash often.
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August 2023 by Frank Sanchez
I go there often, because they have a great automated car-wash machine with multiple cleaning programs you can choose from, that seems to do a good job, without damaging your car for a change.Keep in mind that when you exit the machine, there will be two worker drying your car by hands, which is super nice. And also be sure to prepare a little tip for them as well.The 10mn free vacuum area is nice too, and the vacuum have a strong suction and get the job done quickly. They even have an area where you can clip your floor-mat to clean them properly.Service: Vacuuming
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August 2023 by David D.
I take my tesla here and love the outcome every time. Especially since I get to use their awesome vacuums! All 3 of my vehicles are now gonna be fixtures at this place!
