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April 2021 by Linda G.
First, I was so appreciative of Shay when she answered the phone. When she said she would contact a technician she did it right away. Plus, she was so pleasant. Secondly, Ram, the technician, came over 6 times trying to fix the problem. NEVER, did he complain and tried everything until we finally agreed we needed a new garage door opener. Every time he would say he would arrive he kept his word and came exactly at that time. Honestly, I was so frustrated when I called and EVERY SINGLE PERSON helped me fix the problems. Shay and Ram reminded me that if there was anything wrong to immediately call them. I will always do business with this company. Thanks again team! Linda
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March 2021 by Daniel A.
Terrible company with atrocious customer service. Not only doe the woman answering the phone rude, abrupt and rude, they are not knowledgeable at all. I called to ask lead time in general for a double and a single garage door. She has no idea and hung up the phone on me. Too many good and professional garage doors companies around to deal with this type of incompetency.
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August 2020 by FiveColoredRings
[Work done in San Jose] Quick response, completed work on schedule (even cleaned area afterwards!), and very polite. It was a great decision to go with Legacy and I’m glad I supported a local business.
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April 2020 by Vhey L.
First off, I'm very impressed about the service! They helped me replaced the track and the section so quickly! Would recommend this again!