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October 2023 by Rahul A.
We had our second floor house addition done . As we were shopping around we discovered contractor warehouse HD supply . While we visited Santa Clara , the closest to our house was Hayward. The price was right and we had to order door, windows , bath tub , toilets , shower door. If any one has done a large home addition you would know how challenging it could be to place large orders. We placed 22 windows, with 22 door and a lot more. It wasn't easy until Shirley stepped in to help us and sort our order. She spent hrs ensuring our order was correct and placed on time. She went above and beyond her line of duty to ensure we were satisfied. She did not stop there she also gave us her direct contact and email if we had any further questions. If there were open it she followed through email or phone call. Having Shirly at contractor warehouse was like have someone backing you in your construction project and she took away most of our headache . Even when we received our order and we had issues with couple of window , she again stepped in sort it out for us. We never had to follow up, she alway took the initiative to follow through . We come to rely on Shirley to the level I could send my son to pick stuff from contractor warehouse knowing Shirley will get him the right size/ style/ color/ design . Had it not been for here I probably wouldn't have purchased all this from Contractor warehouse. Thanks Shirley!
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September 2023 by Sophia Smith
This company has no website to check pricing or availability of products in stock, so you must drive all the way there to find out pricing is now the same as Lowes or Home Depot, and many times have been out of stock of items that i needed, mainly doors. I have seen several times that doors are damaged on the shelf already, so you must really inspect their products before you buy them. Home Depot now owns them, so pricing is basically the same, not worth the time or money to deal with all the issues they have.
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September 2023 by hugo santana
I got a door and was cut on top never noticed wen I will try to return they don't let me return the make me buy a new door....I won't send my clients to see door in this store anymore....
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July 2023 by Libier L.
We had a great experience at the contractors warehouse in Hayward! We were helped by Dejhinae Hart. She was knowledgeable and very nice! helped us find the right valve and assisted us selecting our flooring. this is one of our favorite stores and their staff is very friendly!!
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June 2023 by Miranda Hoang
Aside from the great prices, Contractors' Warehouse have the friendliest associates. DEJHUNAE from Store 6133-724 deserves all the recognition for her dedication and her sincerity.1) Prices: My boyfriend and I compared across all of the retailers for cheap pavers prices and by far, nothing beats Contractors' Warehouse. We ended up getting 6x9 venetian pavers for only 0.99/piece. That's a huge steal comparing to Home Depot selling them for 3.28/piece. They also offers shipping for only $200. We're about to get Over 1,000 pieces delivered. I'm not sure how their delivery services will be so we'll wait for a separate review on that.2) Customer service: Dejhunae is attentive and caring. She called not one, but 4 other branches all around California to help us get the amount we needed for our project. She checked in with the vendors to ordered extra because the venetian pavers are discontinued. She makes the entire ordering process easy despite the low inventory. Please give her a raise. I never seen an employee more dedicated to an order and customer than her. She is just the sweetest!I'll be ordering more items from Contractors' Warehouse for other projects.Tips: They're offering 10% off for new customers so sign up for rewards!
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June 2023 by Miranda H.
Aside from the great prices, Contractors' Warehouse have the friendliest associates. DEJHUNAE from Store 6133-724 deserves all the recognition for her dedication and her sincerity. 1) Prices: My boyfriend and I compared across all of the retailers for cheap pavers prices and by far, nothing beats Contractors' Warehouse. We ended up getting 6x9 venetian pavers for only 0.99/piece. That's a huge steal comparing to Home Depot selling them for 3.28/piece. They also offers shipping for only $200. We're about to get Over 1,000 pieces delivered. I'm not sure how their delivery services will be so we'll wait for a separate review on that. 2) Customer service: Dejhunae is attentive and caring. She called not one, but 4 other branches all around California to help us get the amount we needed for our project. She checked in with the vendors to ordered extra because the venetian pavers are discontinued. She makes the entire ordering process easy despite the low inventory. Please give her a raise. I never seen an employee more dedicated to an order and customer than her. She is just the sweetest! I'll be ordering more items from Contractors' Warehouse for other projects. Tips: They're offering 10% off for new customers so sign up for rewards!
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June 2023 by Devika K.
We had a great experience getting our materials from Contractors Warehouse for our house project. We worked with John Labonte who was awesome in getting some of our custom order items and also went above and beyond to get us the best price, communicate the status periodically and make sure we have a great overall shopping experience. I highly recommend Contractors Warehouse for any of your material needs and their competitive pricing and special thanks to John as well.
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May 2023 by Maryam Daftarian
We had amazing customer support from John L when ordering a custom window. The supplier made a mistake and John proactively found the issue and got a replacement sent quickly!
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November 2022 by Ivan T.
Very rude and not professional customer service, and managers or supervisors not paying attention to this 1 star customer service. Company CEO have to pay attention to the quality of the workers. If we are gonna spend a couple thousand dollars in this store and be disrespectful I am not gonna go to this store anymore and also I am gonna tell all my friends to not go to this store because it looks like a bazar.
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September 2022 by Android P
Excellent place to get all your home improvement material. Managers Elwood & Omar are super helpful and cooperative.
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May 2022 by Bill Waters
Large selection of products. Impressive inventory. First time customers will be somewhat lost as the store isn't well laid out. One side is a drive through lumber yard and the other has supporting products like doors, plumbing supplies, tools etc. The check out process is a bit convoluted. The store is worth checking out if you're in need of home improvement supplies.
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March 2022 by Alejandro Hernandez
Was trying to return some concrete bagsBut lumber area was closed 1/2 hrs before they closedSo they can,t do the returnEven if I put it on a car and bring it insideActions like this make me hate home Depot but is even worse ,
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November 2021 by Adonis R.
I'll consider myself truly lucky that I found this gem. This store is so much better than Home Depot and Lowe's from selection, products, and price comparison. I stumbled upon this place while looking to remodel my condo, when I got inside my mind was blown where has this place been? And why haven't I known about this? All of those questions went out of the window because now here I was, having just left Home Depot disappointed that they did not have anything in-store, and they just had big brand products and items without much variety. I am honestly do not think I will ever be going to Home Depot or Lowe's anymore I found my new hardware store it is definitely definitely a secret gym in the East Bay. If you're looking to remodel or do any work to your home look no further than HD supply. Not only did they have everything I needed at a reasonable price, the staff was very helpful and very personable. I was helped by an associate named Treyvon and he was very knowledgeable and very willing to help. He loaded all of our items and I was able to actually advocate for a potential discount on an item because of a minor flaw. All of the associates that we encountered were friendly. I unfortunately had to return two of the five items that I purchased because I measured wrong, so I can also attest that their return policy is very fair and the return process was no hassle at all. I was able to get my funds back in the original form, and I actually found the proper items to fit my condo once again do yourself a favor and check out HD supply don't just take my word.
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November 2021 by Darryl R.
I'll consider myself truly lucky that I found this gem. This store is so much better than Home Depot and Lowe's from selection, products, and price comparison. I stumbled upon this place while looking to remodel my condo, when I got inside my mind was blown where has this place been? And why haven't I known about this? All of those questions went out of the window because now here I was, having just left Home Depot disappointed that they did not have anything in-store, and they just had big brand products and items without much variety. I am honestly do not think I will ever be going to Home Depot or Lowe's anymore I found my new hardware store it is definitely definitely a secret gym in the East Bay. If you're looking to remodel or do any work to your home look no further than HD supply. Not only did they have everything I needed at a reasonable price, the staff was very helpful and very personable. I was helped by an associate named Treyvon and he was very knowledgeable and very willing to help. He loaded all of our items and I was able to actually advocate for a potential discount on an item because of a minor flaw. All of the associates that we encountered were friendly. I unfortunately had to return two of the five items that I purchased because I measured wrong, so I can also attest that their return policy is very fair and the return process was no hassle at all. I was able to get my funds back in the original form, and I actually found the proper items to fit my condo once again do yourself a favor and check out HD supply don't just take my word.
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October 2021 by Ronnie Moura
Good prices, can rent large equipment
