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November 2023 by Gene Fontanilla
Thank you for complimentary car wash and service. The waiting area is cozy with complimentary gourmet coffee. Great job great services.
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November 2023 by anthony arinaga
They tryUnfortunately corporate policy is wild.225 per diagnostic before repairs.Only one code per diagnostic.I'd advise calling every mechanic in town to see if they can use their diagnostic before going to these guys. Friendly and prompt but hands are tied when it comes to prices
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October 2023 by James Pham
I recently purchased a 2023 Mitsubishi Outlander from Hayward Mitsubishi, and I must say that my experience was nothing short of exceptional! Blanca and Ali, the incredible team members at the dealership, truly exceeded my expectations with their outstanding service.From the moment I stepped into the dealership, I could sense a distinct difference in their approach compared to other dealerships. Blanca and Ali were not only knowledgeable about the vehicle but also incredibly patient in addressing all my questions and concerns. What I appreciated most was that they were never pushy, creating a relaxed and stress-free atmosphere throughout the entire process.One aspect that truly stood out was their transparent pricing policy. It made the buying experience remarkably smooth and straightforward, ensuring that I felt completely comfortable with my decision.Moreover, their willingness to go the extra mile truly left a lasting impression. Despite the fact that my residence is located 50 minutes away from the dealership, they readily accommodated my request to have the car delivered right to my doorstep. This level of convenience is unparalleled and reflects their dedication to customer satisfaction.Even when it came to missing accessories, Hayward Mitsubishi continued to shine. They promptly offered to send the necessary parts to a location near my house, ensuring that I didn't have to go out of my way to complete the setup of my new vehicle.Overall, I can confidently say that my experience with Hayward Mitsubishi has been overwhelmingly positive. Their commitment to exceptional customer service, transparent pricing, and willingness to accommodate their customers' needs truly sets them apart from the rest. I wholeheartedly recommend Hayward Mitsubishi to anyone in search of a top-notch dealership experience. Thank you, Blanca and Ali, for making this car purchase an unforgettable and pleasant journey!
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October 2023 by T Hernandez
The Best Customer Service. I was offered a complimentary to/from Lyft Ride to Denny's restaurant since I came early and out of town to have my car serviced. Great job Hayward Mitsubishi!
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October 2023 by Anabel Polanco
The salesman was really good, always good communication through the phone, and helps us to feels comfortable with the car that we may choose, and tue financial guy was amazon too, really good service
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September 2023 by Sandra P.
I can truly say I had enjoyed my experience with Mitsubishi back in June when I purchased my 2022 Hyundai palisade the two guys that helped me out were pretty good but once I left the lot it's been nothing but a hassle to get help with what I needed. My ac was not working I called an hour later to tell them just to be told to take it to the dealer I have warranty then I received a letter saying I owed money because my DMV fees weren't calculated correctly, I called them 3 times to pay them to get answered by a rude lady no big deal i paid it and went about my business. Now I have called over seven times trying to get my plates mailed out to me because now I'm driving with expired temporary plates just to be transferred back-and-forth the DMV lady is extremely rude and has told me three times that my plates have been expedited still till this day I have not received my plates and I got pulled over so you can see why I'm extremely upset I called the dealership twice and let the person know on the phone what happened I asked if someone could please help me just to be given excuse that the DMV lady works from home so I need to talk to her but she is hard to get a hold of then to be transferred to a manager twice and have to leave voicemails just so that the manager can never return my call. At this point I have been told my plates where mailed back in June I told them I never received them I got pulled over the second week of them expiring and I live 2 hours away from the dealership and don't know what more to do to get someone there to help me so no overall I would not recommend this place maybe if they had a bit more patience with customers after the sell it would be a different situation.
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September 2023 by Anjali Mangi
They are very professional spatially thanks to Blanca she’s is very humble and patience she show what we exactly want .. and all staff are so nice and very friendly.. manager is also very kind and friendly.. they understand what Clint want ..
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September 2023 by ICE Prince
My sales guys is amazing his name is Aldwin and I do highly recommend him. His patience ability to just enjoy his work have me buy a vehicle thank you and will definitely come back again!
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August 2023 by Daxa Kapadia
This is a very late review but better late than never. I bought my outlander sport in Jan 2023. With the help of Aldwin, the process was so easy and hassle free. I went home happy with my Outlander.Last Saturday I got my vehicle serviced and Mona provided excellent service. Loved her friendly welcome.Thank you Aldwin and Mona for your excellent service. I rate you both 10 on 10.
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August 2023 by Ruslan Koniaiev
Their maintenance service is kinda weird. With 27k mileage, they rotated tires just twice, saying that's ok. and all of a sudden, hey, there is tire cupping... well, if you rotate tires every 13k instead of 5k like every other normal service center, there is no surprise... tires overinflated with 45 psi, though in documents stated set to 35 psi... how your techs verified, with closed eyes? all in all, just avoid servicing your car there... afraid to think even if there was something serious
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August 2023 by nakeisha washington
Awesome people Allan feeds you and Mrs Gutierrez helped me get what I needed. Thank you Both…Only thing I did not like was I had to fill up the car I just purchased gas tank? on the freeway with no gas that was the least the dealership could have did!
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August 2023 by Emely M.
My bf just bought a used car on 8/19 and the car started sounding weird on 8/20. He went to have it checked today 8/21 and the car needs the fuel pump replaced and that will cost him $1000. He just bought this car and there's no 30 day return or anything. Super suspicious and unprofessional at this dealership! When we went on a test drive with that car, the guy who went along with us was unprofessional and was vaping around us as we were outside looking around the car. I would AVOID coming here unless you want to spend extra money fixing a car that you just bought!! There are better dealerships around so AVOID THIS PLACE
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July 2023 by JD V
They don't treat customers with value. I don't know if it was because I decided to lease, but I don't get the same hospitality I receive from other retailers. I love the brand, but Hayward Mitsubishi is only bearable to be with.
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July 2023 by Leo Quintero
I just was able to finance the SUV I have always wanted thanks to the great help I received at Hayward Mitsubishi thank you very much to Aldwin, Kira, And Frank.
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July 2023 by Liz Bonn
10/10. The SEL Premium Outlander is a phenomenal car, and you have a terrific team at Hayward Mitsubishi! This is the first time that my husband and I really took the time to research what our “next” car would be, and the 9 month wait for the Premium was absolutely worth it. We got every single item on our wish list and the Hayward Mitsubishi team took the time to make sure that we understood the driving modes, media functions, safety, and charging process prior to taking it off the lot.
