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August 2024 by JP
Incredibly lazy girl with major attitude working at counter on 7/10/25 afternoon. No one in the store but it took her a couple minutes to acknowledge me and when she did, she seemed incredibly annoyed that she had to scan my package. If they hate their jobs so much, why continue to work there and treat people with zero courtesy
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July 2024 by Noellë Knott
The people that work here are alien weird, they don't want to help you but want to stare and yell directives at you. Every request stops them from doing something else and customer service does not exist. They have attitudes, they talk wrong too loud, purposefully give you the wrong answer, way way too many of them back there for there not assisting customers and they only take card no cash but not my card, the machine does not like my ATM card. Two stars for being open all night on Van Ness in college and for dealing with my deadline melt down, not good. I refused lines one year it was not an easy road to walk but I made it thru and now I see how stupid some of my social science projects are, science stuff. Extra star for one or more me at 19 at 2 am, yup.
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May 2024 by Dayra Garcia
I came here to laminate some posters.
Their customer service is the best, great, and friendly staff. It's hard to find places nowadays where you see employees happy and passionate about the work they do.
Jon, thank you so much for being so kind and helpful. Greatly appreciate you!
Fedex Manager, please give this person a raise if you haven't done so recently.
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May 2024 by tiffany du
Mauricio was informative and helped us ship large boxes out of state. Excellent customer service and communication. Went above and beyond!
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May 2024 by Mun Kaur
Byron was super helpful, thank you!!!
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May 2024 by Rehaan Jahanghir
Needed some posters printed for a wedding last minute, this location managed to have them ready within 2 hours of calling them, saving the day!
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April 2024 by Trevor Quinn
I was in need of a printed document immediately for a meeting. I saw that there was a Fed Ex Office Store near by and visited. The young woman who assisted me and pointed me to the kiosk was very polite and helpful. I was in and out in less than 10 minutes. Even had time to get a quick bite for the meeting! I highly recommend their business.
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October 2023 by Loren H
Great service from LISA. who patiently assisted me in making prints PDF from my iPhone.I wouldn’t hesitate to come to this place again for EXCELLENT and FRIENDLY SERVICE , I give LISA the FIVE STARSThank you
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September 2023 by Yuleiva Romero
I really liked the place, there is variety.
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August 2023 by Edwin C.
When it comes to my packages: Cell Phones, Laptops; Credit Cards. FEDEX Pacheco Deliveries are worse in delivery time. 3 days in a row, they said they are coming at 8 PM but they arrived at 3 PM. The 4th time they show a picture of my residence with the package but they took it on the 3rd time of the delivery. I took a day off for the package and they did not show at all. The Office people never help nor care about the package re-delivery. They just says " Sorry, I don't care about your package, if you want, picked it up here in Pacheco" The Worsed Service I ever encounter in my whole life!!!"
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August 2023 by Atuniaj Anan Euaglo
Had package shipped here. Same day it was delivered, I went to pick it up only to find that whoever was there ended up refusing the package and marking as “Refused by Recipient”And now it’s on it’s way back to shipper.I’m the recipient and never refused anything, and now I haven’t been able to stop the package. I needed this right away.
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August 2023 by Sisi Langi
They don't have change for $100. Sent my 80 year old grandma back out to her bank. The lady has a mean stern voice. The guy was friendly though. No bueno to my poor granny!
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July 2023 by Daniel Perez
Always have had good service from store employees. All positive!
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May 2023 by Rick B.
I've been a FedEx shipper for over 30 years, sending packages domestically and internationally from numerous locations. This FedEx office proved to be the worst I've ever experienced and would not recommend. Most offices are great and wonderfully accomodating; the intent of this one is to hustle every customer who walks in the door. For me they required extra packaging when it wasn't necessary, and required buying FedEx boxes when we've shipped similar packages all over the U.S. for years. They even violated their own Shipping Guide and Terms of Service when stating "their way" was required. I've packed boxes properly for the past 44 years and simply want the public to know that the employees are "just following their manager's orders" and are scamming people left and right in the interest if higher fees. FedEx is great; just stay away from this horrible location
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March 2023 by Jessica Duncan
Very friendly and helpful. Thank you, Marie!