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March 2024 by Steven B.
Terrible customer service. Carla or Scarlett will say she will do call back and doesnt and when you call back to arrange a prepaid insurance pick up she will rush you off the phone and hang up on you.
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February 2024 by Leo “Old man” Andalis
Good customer service,very helpfull and respectfull…
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January 2024 by Sean Fazackerley
Fast, efficient service. Hassle free pick-up and drop-off. Raj the manager at Hayward Enterprise is professional and customer service oriented.
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January 2024 by Delvina Amescua
Smooth and easy
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January 2024 by La Tanya W.
I'm a regular at Enterprise, this location helped me with an insurance claim. The employees all work every hard and still make sure their customers are happy. They don't give too much of a hassle even when you're not too happy in the moment. I've had to return two cars and each time they gave me optimal customer service. I've used them outside of having an insurance claim and I always receive the same service
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January 2024 by Larrdogg Andrade Maciel
Clean cars an Excellent customer service simply the best out there they really distance themselves from the competitors!!!
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January 2024 by J Chen
Booked a car seat together with a car. When I picked up the car they said no car seat. I booked the car seat days ahead and they should have prepared it.Charged $21.95 for crossing the bridge while the toll is only $7.Staff is friendly.
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January 2024 by Heather Hines Warfield
No issues always fast cars always clean and smell great.
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January 2024 by Jeremy McKenzie
Wendell was very professional and helpful getting me checked out and Pedro was very attentive when I returned the car.
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January 2024 by Victor Mavedzenge
Reps were friendly and efficient. The car was clean and in great condition. Checking out took very little time. In fact, all I did was hand over the keys and took off!
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January 2024 by Bruce Graham
smooth vehicle return in Hayward CA a few days ago. Windale was friendly, competent, efficient.
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January 2024 by Steve L.
I had a really great experience renting a car, especially with the help of Denise and Windale. When the car I initially picked up had some "low battery" notification issues, Denise quickly found a replacement car, which was an upgrade at the same price I booked. She was really patient and kind - I appreciated how helpful she was. When I returned the vehicle, Windale was super friendly and helpful, and quickly helped me check out. Overall a great experience, thank you.
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December 2023 by M S.
Alan & Windale made my experience top tier most relaxed experience ever! If you need to get a rental this is the best location in the Bay Area!!
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December 2023 by Janet L.
I definitely recommend the Enterprise Rent-A-Car on Mission Boulevard in Hayward. I was not looking forward to dealing with a car rental, because I'd had a car accident and had to be without my car for two weeks. But the staff made everything so easy. I decided to exchange the rental for a larger car, and the manager, Alan, made the process go very smoothly. Thank you again, Alan, you made this experience a very pleasant one! :)
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December 2023 by Nic Smetana
The staff was friendly and courteous and the suv I rented was super clean and new. Big thanks to Windal for all the help.
