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March 2024 by K J
This particular location is what I like to refer to as hit or miss.Always double check your fruit asap. I've noticed that recently, they have been giving customers fruit that are NOT fresh.Imagine bitting into a chocolate covered dipped spoiled, mushy, and almost rotten strawberry ? the disrespect!!Let's be clear the person preparing the edible arrangements can feel that the fruit are NOT fresh and still continued to dip them. I did reach out to the manager who made me another box, which was appreciated. However, this should have NEVER happened!I read reviews on their website where other customers had the same issue. Needless to say, I was very disappointed.Despite having problems with this location in the past. I order from this location because it's close to home, but going forward, I will start ordering from the Fremont location again. That's my favorite location, and they never disappoint.
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February 2024 by Ma Theresa
I order for same day delivery at 4:15 pm Pacific time and store is closing at 7 pm. Where is my order ? Tried several times calling your store and no one picks up. Cancel my order.
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February 2024 by Mo
This place is the worst. They delivered only a small portion of the order super late in the day (7pm). Customer service is lacking. Only way to even reach someone is through the .com site and put in a full request. Then hope to get a call back. Pick any other location over this.
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November 2023 by abdullah qasem
I love this place
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August 2023 by Tauasosi Siufua
Ordered 2 fruit platters with the chocolate to dip the fruits at home. Got to the location to pick it up on Sunday, it was closed. They couldnt refund my money so I went to pick up the platters on Tuesday. Finally, opened up the platter Wednesday for the kids to eat and this is what I see. Good thing I checked before the kids just ate it. Just a little tip to Management, please make sure the fruits used are not bad. And also, please update your hours online. It says Sunday closes at 2p. Other than that, the girl that helped me at the cashier was nice.
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July 2023 by Yusara Castro
Worse store place ever, I placed my order for 5:30 arrived at the store and it was closed and they don’t even answer their phones.
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June 2023 by Noemi O.
I placed an order yesterday for my god daughters birthday. And i don't know what to say when I received the call that the chocolate M&M dipped strawberries were received completely destroyed. The chocolate was melted. There was even a strawberry knock down from the vase in the bag. And when I asked "well, did she at least get the balloons?" She told me she never received balloons. I paid for balloons to be added to my order and they weren't delivered like how!? At that point the driver have should just returned back to the store because I wouldn't even dare to give this to someone.
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April 2023 by Kaylah C.
Sweet lady with sweet strawberries and delicious chocolate. Thank you! Couldn't resist eating a few before snapping a photo.
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March 2023 by Arisa Contreras
Spectacular service. I ordered an arrangement for a dear friend and this place delivered on time as requested. Very happy with the outcome.
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March 2023 by Stephanie Seidmeyer
Just placed an order.It hasn't delivered yet.Waiting to see final product.
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March 2023 by Noor Ul-hasan
Excellent service and great fruit basket. I gave it to my husband for valentines.
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February 2023 by Lou Ann Des Jardins
Recieved my Valentine's gift from my husband at 10:58 pm. The delivery guy didn't ring my doorbell or even knock just left it on the ground took a picture and ran away. Thank you so very much!!!! And the fruit basket was in terrible shape fruit fell off their little sticks not worth the good money my husband paid
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February 2023 by Sherry E.
Just a little update to my review that I posted originally the business manager basically is telling me that I am lying the strawberry that I posted that was unripe was not the same strawberry that was in the tray that they sent me first of all I didn't get any Trace sent to me I picked it up in store you are not busy so there was no excuse for why I received pumpkin I feeling as cheesecake replacement and if you're going to do that you need to let people know because people are allergic just like I am she said the strawberry that I posted that was not ripe was not off of the tray you can clearly see the strawberry right next to the lower part of the tray in the middle on the left side.. no reason for me to take a photo of another strawberry. The manager tried to offer me six more strawberries but if I wasn't happy with the first ones why would I get more the whole tray of strawberries were completely wet underneath which tells me that they have been sitting on that tray for a couple days what was supposed to be cheesecake was pumpkin pie filling not pumpkin pie not pumpkin cheesecake but pumpkin pie filling I am highly allergic to Cinnamon thank you for the hives I posted picture of the receipt where my husband paid for the strawberries and what he ordered it is nothing like what we got they replaced strawberries with the chocolate Hearts but the strawberries were completely wet underneath so even if I could eat the cheesecake that they claim to be cheesecake in which I took a bite out of because I did not know it was pumpkin which contains cinnamon everything was wet from the strawberries as I said which tells me that they sat on the tray for a couple days not thrilled I own sounds good catering and sweets by Sherry and I'd never do this to customers and I'm not even a large business how dare you and then how dare you make it seem as if I'm lying when I have picture proof I'd never recommend you to anyone this is terrible more than $50 for crap
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January 2023 by Jessica Carrasco
Called at 415 to place a same day order for 12 chocolate covered strawberries! My request was accepted and I was able to pickup that same day! Life savers! Very friendly and fast customer service!
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January 2023 by Day D.
Shout out the the Hayward,Ca store on mission st. Those young ladies there have a helping spirit that I needed. I mentioned what I was in need of and why to the one taking my order and she told the girl arranging my order to make it a certain kind of way and they started laughing but she knew I was grasping at string. Not only was the platter hella eye opener, I achieved what it was I was looking for. Thanks for the epic help!!
