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March 2024 by Deisy R.
I used to love this location but the Hispanic female manager needs to get checked. She followed me outside of the store after a disagreement over BALLOONS. The worst problem is they have bodies clocked in but they're all just sitting around bsing their time away. No one knows anything about anything. I waited 15-20 minutes in line just to be told I'd have to wait for them to knock out the line THEY WERE DUMB ENOUGH TO GET THAT LONG. After 15 -20 I wasn't willing to wait as every other person white/male was being helped with their balloons immediately when the so called manager stepped in. Instead of trying to resolve the problem she told me I could call corporate a little embarrassing that a manger can't take it upon herself to resolve issues if you ask me. After that she started to walk away so I was like is anyone going to give me the balloons or not. She said no. Didnt even bother to ask if I'd been charged for them or not. Mind you this lady was literally just walking around.! I got frustrated and started going back and forth with this lady before walking out. NOW TELL ME WHY SHE FOLLOWED ME OUT OF THE STORE CURSING AT ME!? I thought I had started recording her and as soon as I brought my phone out she turned back around. Believe me when I say I IN FACT WILL BE CONTACTING CORPORATE!
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February 2024 by BabyTylenol's ToyBox
Literally the worst store. Always a line to pay. 5 employees but only one at the register. Ever. The manager lady seems unconcerned as do the employees that continue to stock and do go backs while the line snakes to the back of the store. Mis-run and entirely irritating. Like I said the store sucks, but you still can't beat the 4 for $5 items they offer. Too bad the store workers don't care about customer service.
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February 2024 by pradip chaudhari
No courtesy by employee. Very arrogant n bad language. Useless.Never to visit again. Close down this outlet.
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December 2023 by Cynthia M.
Never have I ever seen a better stocked, clean, and friendly Dollar Tree. No boxes in the isles. Everything so clean and neatly organized. I live in Martinez but will drive to this store anytime and I recommend you do the same. 31047 mission blvd in Hayward Store number 4118. The manager and all the staff there were so nice and cheerful even after a busy day they all had.
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December 2023 by JESSICA HOLGUIN
This was a very nice and clean location. They also had a lot of stock and product.
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November 2023 by justbald21
Thank you for keeping the store clean and organized!! Who cares if there are no bathrooms! Customers go there to shop!
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November 2023 by James Stinnett
The store was so clean and organized
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November 2023 by Bernadette M.
A clean location and it has a lot more of a selection than my closer Dollar Tree. They had crafts, a huge holiday selection and helpful CSRs. I was looking for a holiday stamp for my Xmas cards but they didn't have the stamps, only the red ink pad. I picked up a gallon of Crystal Geyser and a makeup vanishing towel, both for $1.25 each. We'll see how the towel works out. Review #84 of 100 in 2023.
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October 2023 by Tonja F.
the service was ridiculous. the store has merchandise all on the floor, no one to help you on the floor. the outside of the store is like homeless people live their, the ground is so bad youre scared to walk on it and the garbage is all over the place. the owner need to power wash the house entire property. this is at Mission plaza, hayward, Ca
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June 2023 by jenn
This is one of the cleanest and well stocked Dollar trees compared to the one that is nearby like a couple blocks..like how!?I like coming here occasionally to find items I have never found in any other Dollar Tree… very enjoyable to shop at this location.
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May 2023 by Califdml45 M.
I was not aware that you could not return items to the Dollar Tree. So when the cashier called Cristian out from the office I was apprehensive. He was so kind, and explained that I could exchange items as long as I had a receipt, but no food items. That was such a relief, as I had purchased over 20 rolls of contact paper. Thank you again Cristian.
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April 2023 by Sarahi Mendez
As soon as I walked in I was greeted, which I found very nice. Also, the store was immaculate and incredibly organized, which is a rare thing to see at any Dollar Tree. They had a section with reduced price merchandise, which shows they actually remove damaged items from shelves. Lastly, at the register, the cashier asked me if I’d like anything from the register area. Sometimes you don’t see those things until you’ve already paid and you don’t want to hold up the line by adding those last-minute items. The cashier was very friendly too. This is definitely my new Dollar Tree of choice.
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April 2023 by Nabila hasan
I was really surprised to see such a clean, organised dollar store. Well mannerd employees and good customer service too. I had a really really bad experience in Union city location one. I live in Union city but I will definitely come this location instead of Union city!!
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April 2023 by Meg
Massive store, super friendly workers, very well organized… but it has a really horrible chemical smell.
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March 2023 by Anngi Giusto
Great! Organized, Friendly Staff. And clean. Well stocked too!
