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February 2024 by Norma M.
This location is the worse ever. The staff is not welcoming and the store looks like it's about to close. Low stock & dirty.
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February 2024 by Todd Smith
Bridgette is the worst cashier ever. SLOW!!! Chats to much. Finally started to get checked out and it took 10 minutes to get get security cap off. 10 people in line waiting. I asked why she does not request 2nd checker and her response was "I only worry about my self"
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November 2023 by Larry K.
This was my first time shopping at CVS on Jackson. The service I received was exceptional. I was greeted by the cashier as I walked in, who was in the middle of ringing up another customer (and had a short line). She greeted me, asked if I needed help, and then told me which isle and which side of the isle the item was on. If that wasn't impressive enough, once I came back to the front of the store to get in line, another cashier opens up to help with the line. I must have been in the store for no more than 4 minutes. Based on this experience, everyone was friendly, knew their job; making for an ideal shopping experience, which is impossible to find these days. Thank you!
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November 2023 by Anthony H.
Beware, lately this store has been closing earlier than advertised. Showed up 15 minutes before closing today only the door was already blocked by a security guard. He even told me to try to come before 8:40. Why would I need to if you guys close at 9pm? I think he was trying to be helpful but still irritating, this location has been going downhill recently. Walgreens across the street has it way more together & a drive-through pharmacy.
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October 2023 by Michelle J
Great service today, my husband & son and I came into the store for eye drops. The cashier, was very helpful and kind to us. We are not from the area, but the service was wonderful. Thank you!!!
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September 2023 by Tom C.
Refused to give me a COVID vaccine because they didn't know how to process a cash payment for it rather than going through insurance (my insurance will reimburse it, but does not work directly with CVS to process the payment). Apparently other CVS locations don't have this problem - this location simply doesn't know what it's doing.
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September 2023 by Frank & Strict
Texted me my meds are ready here in CVS 243 Jackson st Hayward. After 2 days, I went to pick up in the morning but the Lady said again to wait as she’s preparing my other meds. Then She texted me again after an hour. It’s so funny and infuriating. I asked why gave me a wrong first notice. Whewww They don’t give meds as promised. I went again and the queue is longer ?Their texting is useless
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July 2023 by A Khan
I have been going to CVS on mission for last 4 years, never had a bad experience. I have only been to this CVS 2 times and had worst experience. Poor customer service, rude employees.I waited in the line for 15 mins and the lady was like "pay fast or go to another line cause my shift is over" Never ever going back there
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July 2023 by Enoma O
Nice store, well ordered and easy to locate all items
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June 2023 by Brenda B.
The cashier Bridget makes uncomfortable comments, she tries to come off as nice & friendly but very invasive in what you purchase & loud. More interested in her conversation than offering customer service. In the store itself, it's very hard to find someone for help, there will only be one cashier even with a long line.
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May 2023 by Sven S.
The Jackson CVS pharmacy is terrible. Always a long wait for a single person working a counter. 20 minute wait is not unusual.
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April 2023 by juan gamino
EXTREMELY SATISFIED WITH EVERYTHING I WAS LOOKING FOR EXCELLENT SERVICE AND SERVICE
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February 2023 by Ronilo Salvador
I hope all your staff like Bridgette. She welcomes you and she is warm. SO far CVS is always a good place to shop. Please offer more bargain cuz I am a bargain hunter.
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December 2022 by Samuel B.
Marcus and Lisseth are still awesome! They are the sole reason that I will not go to any other CVS store. Their kindness and courtesy and attention to customers are unparalleled. While I certainly realize that they will probably not spend their careers at CVS, I hope the company will acknowledge that they have some rare jewels here, and will nurture them and encourage other employees to follow their examples. Without a doubt, they are assets to CVS!!!
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December 2022 by Marnie G.
The pharmacy staff at this location are not pleasant workers... they lack concern for the person at the counter. No eye contact, dismissive and curt to say the least. It is the holidays2022! New faces in Rx with zero customer service skills... They all need to have their behavior corrected... #grinches at the Rx Department. You get zero stars! But the upside is the cashiers at the front checkout counter are great. They know how to deliver customer service. I got greetings when I entered the store.