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November 2023 by Anthony H.
Beware, lately this store has been closing earlier than advertised. Showed up 15 minutes before closing today only the door was already blocked by a security guard. He even told me to try to come before 8:40. Why would I need to if you guys close at 9pm? I think he was trying to be helpful but still irritating, this location has been going downhill recently. Walgreens across the street has it way more together & a drive-through pharmacy.
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September 2023 by Tom C.
Refused to give me a COVID vaccine because they didn't know how to process a cash payment for it rather than going through insurance (my insurance will reimburse it, but does not work directly with CVS to process the payment). Apparently other CVS locations don't have this problem - this location simply doesn't know what it's doing.
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August 2023 by Reshni Prasad
Very poor service at the pharmacy. Changed the pharmacy.
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June 2023 by Brenda B.
The cashier Bridget makes uncomfortable comments, she tries to come off as nice & friendly but very invasive in what you purchase & loud. More interested in her conversation than offering customer service. In the store itself, it's very hard to find someone for help, there will only be one cashier even with a long line.
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May 2023 by Sven S.
The Jackson CVS pharmacy is terrible. Always a long wait for a single person working a counter. 20 minute wait is not unusual.
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March 2023 by Hector Castro
Yes, absolutely satisfied \ Iam being doing customers service all my life, and like very much how cvs delivered there Service \ Thank you CVS team, God Bless you all.
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December 2022 by Marnie G.
The pharmacy staff at this location are not pleasant workers... they lack concern for the person at the counter. No eye contact, dismissive and curt to say the least. It is the holidays2022! New faces in Rx with zero customer service skills... They all need to have their behavior corrected... #grinches at the Rx Department. You get zero stars! But the upside is the cashiers at the front checkout counter are great. They know how to deliver customer service. I got greetings when I entered the store.
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November 2022 by fion L
Good service
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September 2022 by Isis L.
First time coming here and recieved great service from Bridgette. Friendly and striking up conversations with my two girls.
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July 2022 by Eric V.
Marcus was very helpful good customer service will return just because of him I haven't came here in a while and was surprised of the service .
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June 2022 by Pamela Simpson
I only went to get a Father's day gift my father picked out.
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June 2022 by Jason C.
This review is solely based on the delivery service this pharmacy provides. I needed some medical items and they appear to power their delivery service from Instacart. I was able to get a free 14 day trial of Plus by providing my info and credit card information. Once items were delivered I went back into my Instacart account and cancelled the free trial (They still are giving me 14 days of free service)Can say that the delivery service is very speedy and I got the exact items I needed without substitutes. The delivery driver who brought my items was very friendly and helpful throughout the process in chat as I had some questions. (Don't forget to tip your driver)
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January 2022 by Moreen L.
The worst store ever ! All the staff is so rude including the pharmacy ! I have been going there finally couldn't take their rudeness and had to switch the pharmacy The STAFF IS SO NASTY AND THE WORD IS NASTY , no manners to talk and have empathy with customers There is A black cashier who talks like she owns the store she is so rude and nasty and the manager stands next to her and doesn't even say anything on her behavior! There is something definitely wrong with her brain as she talks like a mental patient A district manager needs to just go and see genie behavior and then they will see why I wrote this . The most nastiest staffing including the manager and the pharmacy ... what A DISAPPOINTMENT! For years they haven't improved ! They need to fire this black cashier first . I have actually talked to people who stood in line one day that they are even scared to go to the register ..
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November 2021 by Floppy K.
WOW, this CVS store is THE BEST!!! Their entire staff is wonderful! The process of getting my Pfizer booster shot was super-easy, and as for the actual injection, I did not even feel the poke of the needle. It was an excellent decision to get the booster today and at THIS CVS location. Thank you, Sandy, for such excellent customer service and for your efficiency and knowledge. Also, a huge shoutout to Kenya!!!! Both she and Elaine were incredibly helpful and also offered excellent customer service. Keep up the great work, ladies, and THANK YOU for making my day a good one.
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September 2021 by Williams E.
Cashier was awesome!!! A beautiful black woman greeted my little niece and I as soon as we walked in. I bought a little toy for my niece and the cashier greeted my little niece with a warm welcome and there was no price tag on the toy and her manager came and said, "hmm..no price tag? How does $3.99 sound?" I know that toy costed well over $10 :) Clean store and organized supplies. Friendly staff.
