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January 2024 by D Jackson
Do not use. I just paid my bill. Now they want more money. No one is available to answer my questions.
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November 2023 by Alex Chino
Very good
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July 2023 by Thomas Louie
Very helpful to the customer.
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August 2022 by Kajdien Ahbib
My experience here was not that great after what happened to me and after the conversation I heard with a different customer. My experience is that we thought my mom got her new phone and everything was working great and that my phone bill was paid. We go home and I look at my text message and it's supposed to give you a text message showing that your bill was paid or you have a receipt they gave you proving that your bill was paid. I saw no text showing my bill was paid so then who's bill did they pay cuz obviously it wasn't mine? Now I'm really mad wondering if they stole the money from us after we paid a random $50 phone bill. Also the conversation I heard from another customer is that they messed up her stuff too so never go to this cricket store because they constantly have a high turnover of employees and there's constantly new employees there all the time. They mess up your stuff all the time so be really careful that everything is correct and working great before you leave the store if you happen to go here and make sure your phone bill is paid. Make sure you have a receipt or you have the text message showing your bill was paid or don't walk out the store. They tried to screw me over before when I got my new phone about 2 months ago. I went to a different Cricket branch to get my new phone i stead who was a way better store and a lot nicer employees. It was in San Lorenzo. Also smarter in San Lorenzo branch.
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July 2022 by Ricardo Pena
Thank you for all your help Erika
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July 2022 by Jeannette Rodriguez O.S.
Thank you for the help. Very kind
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July 2022 by jorge perez
The help I received from the two girls Elizabeth and Maria was incredible. The girls are very friendly. Good service in this store!
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July 2022 by Marlon Suarez
Thanks Elizabeth for helping me get a good phone! Good service!
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July 2022 by Maria Agire
Great customer service and knowledge
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July 2022 by Carlos Perez martinez
Excellent service :) thanks girls. The manager is very kind and knows a lot, it shows that she trained her staff very well.
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June 2022 by Deborah Jerro
They were fast at switching me from metro to them in about 10 minutes. Thanks Cricket
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February 2022 by Baba Gitonga
Loved it. Great customer service and extremely patient
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November 2021 by Lydia DeSantis
Great customer service! Thank you so much. I love my new iPhone.
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November 2021 by Maria Torres
Thank you so much for helping me with the EBB program.
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September 2021 by Dwayne Tubby
Excellent service here, well trained people with knowledge. Store manager has everything under control, so far well management of what I seen that's what makes good people in the store
