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February 2024 by Tamara Flores
Great customer service! Jay was very helpful with providing me the information I needed. With such short notice he was able to get me three great quality posters printed just in time for a wedding. I will definitely continue to use Copy Pacific for all my printing needs. THANK YOU!
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February 2024 by Frank S.
Horrible. Just horrible Absolutely rude shaggy white haired man with beard and glasses. First this man tells me it's .25 per page to print. Then I send him 9 files which equals just 9 pages but once he saw that they are individual files, he changed the price, and when from original quote of $3-4 to over $10. Overpriced. Then I opted to get on a computer on my own to print but His computers don't even work to simply retrieve file attachments from my email in order to print. Kept downloading my file and wouldn't even open it. No way of printing if they don't open and I am pretty computer savvy and it just was no way. I told the man and he said he'll be there later to help. What?! I was the only damn customer in there. I didn't have time to wait for him so I said I'm leaving and he ends up charging over $3 for just one page I managed to print. Just one page. And I sat there for maybe only 3 minutes. Do not come here. I repeat do not. He is NO HELP. And a complete scammer to hustle your money. His computers don't even work!! And he is COMPLETELY DISHONEST. I was so upset I literally wanted to cry dealing with this man and his equipment.
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January 2024 by Fred A.
Just contacted them. The dude doesn't even want to listen to my question and asks for me to go see him to explain. Welcome to the new world where phone exist so we can talk and save me a trip in case you are not able to work with me.
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January 2024 by Akbar H.
The owner J was friendly and had a good sense of humor! I called in earlier about getting some books printed and I was able to pick up within the hour!
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December 2023 by Gerald Haussler
Fast and fairly priced. After 2 horrible attempts at Office Depot on the other side of town I've found my new go-to shop.
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November 2023 by Mica S.
The owner is very nasty, rude, and low down. He's very angry and aggressive. I only needed one page copied. It was .25 cents. I didn't have any change or cash. He got very upset when I handed him my debit card. He went back and forth with me. I ended up paying $3.00 for one page. And then he threw the receipt at me. I cussed his mean, miserable ass out! Don't do patronize this business. He needs to go out of business and I'm pretty sure he will. He has a very wicked spirit.
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November 2023 by Dorian Martinez Preciado
They dont honor their work hours, got there 15 minutes before closing time and they had already closed for the day.
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November 2023 by Gabby H.
I needed a document notarized at the last minute and it was after 4pm already. The service was friendly, accomodating, and prompt. $15, cash only with a beautiful display of colored papers as a backdrop while I waited. I'd return here for my notary needs in the future.
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September 2023 by kayla rawls
Went in for some copies before going to work. I walked in and waited for help but the manger was on the phone and did not acknowledge me at any point so after a while I went to make some copies myself. One machine had a sign that says computer print only so I went to the machine next to it with no sign. I accidentally used the machine that was color print. Instead of just letting me know it might cost a little more since it was color print and educating me on which one was for black and white, he threw a little fit and made me feel uneasy. I simply apologize and bought myself a printer from Walmart for $40 so I will not need to ever go back to that establishment. It’s a 50/50 chance you’ll get a good experience with the manager.
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September 2023 by Diko Alam
Never recomend this place the owner is rude and expensive cost of pictures and printing
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June 2023 by Paul N.
Clean, efficient computers, copiers and printers. Helpful employees. A quick place to take care of business.
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February 2023 by Puneet Nandrajog
Wish I had read the reviews before going here ...AVOID...Take you Business elsewhere... Owner/manager Jay is a complete j*** as others have mentioned below as well ...he has this attitude problem ...don't want want to help with nothing ... Came here for few printouts ..they asked me to self help myself with one of their junk computers there ....their Wi-Fi /internet connection sucks ...ended up asking the Asian lady sitting at the desk, She told me there will be additional $3 fee if I send them an email with my docs for printout , which was not acceptable, a fee for incoming email..really ? but still I agreed ... as I was getting delayed..but later when checking out manager/ owner Jay tried to charge me more exorbitant prices which were different than quoted.. when questioned he told me He will be more than happy to shred my printouts for me if Don't pay the exorbitant prices as demanded... wow really this is what I call no sense of customer service ...so totally avoid this place... not recommended at all ... Take you Business elsewhere...
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February 2023 by Justin M.
I was a wreck looking for a copy shop in Hayward and found this gem. I walked in and the store owner assisted me right away and was very informative giving me many options and price points. It's a small business and although I forgot the managers name he made my experience so great I will absolutely be coming back.
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January 2023 by Puneet N.
Wish I had read the reviews before going here ...AVOID...Take you Business elsewhere... Owner/manager Jay is a complete jerk as others have mentioned below as well ...he has this attitude problem ...don't want want to help with nothing ... Came here for few printouts ..they asked me to self help myself with one of their junk computers there ....their Wi-Fi /internet connection sucks ...ended up asking the Asian lady sitting at the desk, She told me there will be additional $3 fee if I send them an email with my docs for printout , which was not acceptable, a fee for incoming email..really ? but still I agreed ... as I was getting delayed..but later when checking out manager/ owner Jay tried to charge me more exorbitant prices which were different than quoted.. when questioned he told me He will be more than happy to shred my printouts for me if Don't pay the exorbitant prices as demanded... wow really this is what I call no sense of customer service ...so totally avoid this place... not recommended at all ... Take you Business elsewhere..
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January 2023 by Miguel P.
This business has the worst customer service that guy back of counter has a bad attitude he wont help you for shit if you don't want your day ruined please please don't go to this-the 2 time I been to copy pacific n 2 big disappointments every time I'm in there he is so lazy. Don't want to do anything. How can you run a business with that attitude
