Chase Bank is praised for its professional, friendly, and helpful tellers who provide great service. Customers appreciate the quick assistance, often helped within minutes, even close to closing time. The staff are accommodating, such as providing change without an ID and explaining banking options clearly. The branch offers convenient parking, an inside ATM, and three outside ATMs. Service is generally efficient, with staff like Aimee Johnson delivering top-notch support when setting up new accounts. Customers also value the bank's reliability and the quality of services offered, both for personal and business banking. However, some wish the branch was open longer on Saturdays, and a few note that certain specialized services are unavailable in California. Additionally, customers are advised to be cautious about ATM scams, including a recent issue with ATM software involving glue in the slot and the tap feature. Overall, Chase Bank is seen as a dependable and friendly banking option.
Went to the ATM and it is so thick of dust dirt and grime that I couldn’t even see the screen I get the ATM is outside but that looks like they haven’t been cleaned in months just gross 🤢
February 2025
Excellent plays very clean customer service is great thanks again Chase
January 2025
There's no way to call them to ask question - they have routed all their calls to customer service and customer service don't have any answers for particular branch. This is nightmare to speak with representative in particular branch for their services available.
