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November 2023 by Ronny Saidian
I got a shipping date then called to confirm the shipment time and the next blocked me. Bad customer service I would never use them again.
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September 2023 by Andrew Farmer
Inexperienced drivers. Came to my place of business and backed into a giant branch of our tree. Instead of pulling forward and adjusting he just continued backing breaking the branch completely leaving a giant hole in the canopy of our tree. We have multiple trucks come in the same way every day with no issues. To top it off when he hopped out of the cab he said “oh well it needed a trim anyway” don’t use these guys.
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August 2023 by wassim ab
Worst shipping company ever. Rude staff and 15 days from LA to bay area where is supposed to take 2 to 4 days. If you dont care about time and the shape of your pallets, this is the perfect business to do business with.
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July 2023 by Larry F.
Bait and SwitchTwice in a row I was scammed by Central Transport. They provided low quotes through third party logistics providers and then "reclassified" the shipment and charged a substantially higher price.
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March 2023 by Wendy H.
I would give negative stars if I could. Don't ever used this company for any reason!!They blatantly discriminate against the LGBT community. They treat customers horribly. The terminal is gross a very dirty even by trucking standards.
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January 2023 by Cuazzy N.
Not sure why my supplier keeps using this horrible transport service. I reached out to them about a shipment and they said I needed to provide a BOL since they can't bill correctly...not sure why it's my problem when I'm the recipient and they need to reach out to shipper. They've held my freight for a few days and didn't reach out to me so I emailed again...they said they needed a PDF now...their customer support is crap and I'm finding out about the issues when they should be following up with the customer. Avoid at all cost!!
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December 2022 by Shivraj Hundal
Very bad service
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July 2022 by Ian Rice
Will have you wait an hour to be told they can't get it to you today
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July 2022 by Don N.
They missed multiple delivery dates. Each time I called, they said the driver was only a couple of hours away. I still have yet to receive my shipment and it has been almost 3 weeks since they had it on hand.
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February 2022 by john Moklliw
Driver is just rude. I don't know where he got his license to drive. It feels like he has l8cense to kill legally by driving irresponsibly.
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December 2021 by GOOD EVENTS
they delivery my freight 5 days late and customer service does nothing to collaborate. They told me to go and pickup my freight at their location when I PAID to deliver at residential location.
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December 2021 by Jin Russell
Last week, we used central to pick up blank rims from our polisher at Compton. Central Transport picked up 2 well packed pallets, the BOL shows two! When Central's truck showed up at our location, we saw 4 pallets of rims, three small poorly stacked rims and one tightly packed pallet, regardless the paper shows only 2 pallets. Obviously, one of the 2 well pallets was re-stacked on 3 broken wood pallets, full of nails. Due to their mishandling, a lot of expensive rims were damaged!Why they break the original pallet? If it was the size issue, why they picked up pallets to start with?To leave my notes out of the originally singed BOL, my signature was replaced with someone else signature.Is this the correct practice for Central Transport?BRAKE THE ORIGINAL PACKAGING,FORGE THE RECEIVER'S SIGNATURE,Don't use Central Transport! or You will pay dear price!
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December 2021 by Rolando Ochoa
Fist time I get something delivered from this company ,Two things,1,. It was a bit hard to track my package,And am saying I because they have a Nacional phone number,, to me they should have more options.2, at the end we all deserve a chance I know they will re direct the form of operations , also with all respect to workers but their influence will help a lot ,what am saying is , no matter how small or big the company is, at the end is all about how workers perform their job..For my part am all happy about my delivery.
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November 2021 by Goliath W.
Been waiting 4 weeks for my item to be offloaded at their destination terminal so it can be loaded onto a different truck and delivered to me. I get the same response every time I contact them regarding the item being delivered. They tell me that it's still in the process of being unloaded from the truck so it can be loaded onto a different delivery truck. So I'm supposed to believe that they take four weeks to offload items. When I contacted the company I purchased the item from they said that they have the same company pick up items every week. I can't even pick up the item myself as I would but they are still saying it's sitting on a trailer in their terminal yard. My item shipped from Kentucky to Oregon in a week, but sits a month later just down the road.
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August 2021 by Syed Asim A.
Dont walk away from them RUN, they are thieves they will hold your shipment as hostage and ask for more money and usless you pay them they will not release your package, they will come up with excuses to hold your package as ransom and demand more money. I have never seen this type of business in my life.