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August 2022 by Google user
We lost a wheel on our 5th wheel RV. Lug bolts all sheared off! We called several places to get it fixed and Patti at Bear Truck Painting and Repair said being it in! They had it fixed and back to us in 2 days. Great service, very helpful. Thanks to everyone there!
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February 2022 by Ashwin P.
Seems like previous reviews are not real. I called them after reading all these previous reviews about good customer service and what not. I told them about my RV and what are the issues with it. I also send pictures of the RV which needs fixing so they can provide an easy estimate of the cost. This estimation was for me to understand how the pricing is of different fixes. It would have given me an insight on how much the expenses would be from my end in case insurance company doesnt agree to fix completely. Their replies are shocking. They want to charge 350$ for just a basic estimate of costs. And the rudeness with which they write clearly speaks volumes of good customer service. Pic attached.
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December 2021 by Greg S.
Steve and team did an amazing job finding hard to find parts for my late model Class B RV. They professionally managed a very difficult insurance company to drive the right outcome. I couldn't find a collision repair facility in San Francisco that would take my vehicle due to its size and old age. BEAR has the perfect facility and team for all size RVs. Great communication and care to replicate my paint and original decals. Couldn't be more pleased and appreciate that they take great pride in their work.
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December 2021 by Kelly M.
So I came here to get the rhino coating for my dad's work truck a few months ago. All I can say is that we are very very pleased with the results. The coating looks so nice and even. Customer service was awesome also. Thanks, guys!
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October 2021 by Paula Price
We lost a wheel on our 5th wheel RV. Lug bolts all sheared off! We called several places to get it fixed and Patti at Bear Truck Painting and Repair said being it in! They had it fixed and back to us in 2 days. Great service, very helpful. Thanks to everyone there!Service: Tires
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May 2021 by Dax C.
I highly recommend this company they are super friendly and very proactive. Excellent customer service!!!
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April 2021 by Kelel K.
Excellent experience with my RV repair. Steve at Bear Collision provided exceptional service! Steve provided constant communication, keeping me updated along the way. High quality service, and fair pricing for the work performed. Thank you Steve and Bear RV!
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December 2020 by Avi B.
Not only are the folks at BEAR super-friendly and proactively honest about everything to do with managing a repair case, they do so whether you're having them do work with or without insurance coverage. (I initially thought I wouldn't need to file a claim, but changed my mind, so I experienced both mindsets while working things through with them.) Most importantly, they do nice work! The damaged area on my motorhome looks just like new. Steve, who managed my case, even voluntarily arranged (no prodding on my part) to pick up my RV at my house in Berkeley so I wouldn't have to use Uber during the pandemic or have a friend come down to Hayward to bring me back home (or drive me down there for pick-up). My highest recommendation.
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November 2020 by Barry O.
Steve Kenos and his crew are talented and very experienced in working with RV service and repair. They work with older more rare RV's to very large newer ones. They also will work on other large commercial vehicles. we have used Steve a number of times for various problems. He has guided us through getting our mid-sized RV ( a Lazy Daze, by the way), and taken care of it as well as the home office of Lazy Daze, in Montclair, CA. They are very reasonably priced, and very skilled in their craft. I won't go anywhere else.
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November 2020 by Jesse F.
The staff was amazing and completely fixed several issue including a new awning, roof and interior work on my motor home in a timely manner. I highly recommend thins company for RV collision repairs.
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September 2020 by Amit K.
I just got my RV back from the shop after had it fixed at Bay Equipment and Repair shop. First, I am super happy with the fix and the way my coach came out after being fixed by the team there. The paint/decals job, replacing broken parts and everything else they did, came out beautifully. On top of it the level of service I got from Steve was way beyond my expectations. Clear and frequent communication, full transparent, professional and of course delivered when was promised. If you ever looking for an RV bodyshop, this one is highly recommended.
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September 2020 by Ricardo D.
Great Company, and staff. Everyone is super friendly and ready to help in whatever you need. Ive worked with them 3 times for all different projects. Quality work for a reasonable price, and quick turn around compared to previous shops I've worked with before them. Just an amazing shop everyone is hard working and super friendly. I will definitely be working with them again. I highly recommend them to anyone!!!!
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February 2020 by Ruben G.
So far so good. Thanks again Randy at, Randy's Mobil Repair, for the two great referral. I feel confident in Your two great recommendations, it definitely has ease my Uncertainty . Bear Repair Was able to Schedule a appointment on Feb,Friday the 14th. Thanks Michael for getting me a appointment so quick. Do to the damage I'm concerned small creatures will start making my trailer their home. More to follow Later. 2/19/20 Michael, thank you for calling me and giving an update on Insurance claim Estimate on my Trailer. Sounds like I'm in good hands and things are going forward.
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February 2020 by Doug K.
Bear did a great job repairing the tree damage to my Tiffin Allegro Bus motorhome. The repairs were completed on schedule as promised, with quality workmanship, and outstanding communication along the way.
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January 2020 by Dawn Kavanaugh
What an incredible transformation Mike did on our 2005 Alfa. I could not recognize it! Highly recommend!
