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December 2023 by Gerald S.
My mother and I went to this bank at Monday morning.We had a simple request to add me to her account.Apon walking in I noticed no one was there to talk to. Despite four people sitting in the waiting area, told my mother to go take a seat and i'll wait for someone at the front desk . 12-15 later a Woman walks up and ask how can she help. I explained what I was there for for and she told me it would be await of 1.5 hours!!!!.Shocked that it would take so long I said no.She then told me I could make an appointment but it would 2 weeks out!!!.I declined collected my mother and left. Who has 1.5 (which really means 2 hrs) to wait for simple a request.
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September 2023 by Shuai W
I don’t faking understand why this cashier let me wait on another window and let next deposits first.
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September 2023 by 王小狐
I don’t faking understand why this cashier let me wait on another window and let next deposits first.
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September 2023 by aman noori
Worse bank ever employees are walking around staring at customers but no one is willing to go behind the counter and help the big line also floors are sticky and super dirty with trash allOver
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August 2023 by Ling Yu K.
Don't bother to come here! Service sucks! Look like today is the end of the world that's they don't want to see customers. Managers are rude and racist!!!! It takes forever for them to move the line and it takes them a min to say " I don't know" and " we have the service"!!! So please do not stop by this location!!!!!! Don't waste you time and energy to talk with the people there.
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August 2023 by Alicia Hernandez
Just went to this location and had a very good experience with a helpful teller Trin. She was polite and professional. She made sure all my needs were met. I also had a great chat with Gracelia, provided me with information about additional benefits with B of A. Thank you both!!
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May 2023 by Mi Ke
My ATM Pin number didn't work, this center did not offer solution. Just use my ID to access account.
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May 2023 by Erika T.
This location is always slow. It does not matter what time of the day you come. Please do not bother stopping by if you are in a hurry.
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April 2023 by Wilberth C.
Jasmin was super rude . Really bad customer service. I can tell that she doesn't like her job . Oh well never come back to this location
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April 2023 by Peggy S.
I came to the Bank to resolve the transferring mistake that was caused by the Bank representative. Vanessa, the Bank Manager, helped me and I am happy with the customer service she provided. She is very respectful and explained everything in details. Thank you, Vanessa! Keep up the good work!
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February 2023 by Jared
I was depositing a check and they were hassling me all the way through the transaction. As I was requesting service the manager got nastier and nastier with her tone and interaction. Amazing they call themselves professionals here. Stay away at all costs.
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February 2023 by Christopher McCullough
Bank of America as whole has to be the absolute worst bank of all of them. This specific location is full of incompetent workers. Only five people ahead of me in line and somehow I still waited over an hour. After finally getting to the front they tell me they need to verify the check. Then after a second extended time waiting they tell me they are not able to cash it. Somehow the next branch did it no problem.Do yourself a favor and never bank with this worthless company.
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January 2023 by Mohammad Pervaiz Nazari
This place is horrible, long lines worst customer service...older lady with blond hair is for sure racist.
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November 2022 by Marisela Fletcher
Bank of America does not care about Customer Service! Alot of their branches have closed and the ones that are open have only 1 or 2 tellers and long lines.I think I will have to take my business to another bank. Horrible experiences lately
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November 2022 by Qian He
Only one window was open when there were 20+ people in the line
