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March 2024 by Francely Gonzalez
In this post office they say they open at 9, it's a lie, they open at 11, they make you wait two hours and they don't have people who speak Spanis
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March 2024 by Miguel Mayo
Out of the 33,641 USPS offices in the United States, this one is the worst. It deserves zero stars.
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February 2024 by L. M.
They close earlier than posted and have bad attitude! I was in the building by 4:35 when it says they clearly close at 5pm and was told to make better arrangements and show up earlier.
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February 2024 by Dennis Enunwa
Professional services and friendly staff
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February 2024 by Maritza Delicias Gelatinas Postres y mas
very bad service. The 3 ladies employees so rude and lazy. Anu way... very chatty with another brunette and the huge line waiting for them to pay attention to the other customers
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January 2024 by sznn mnt
Sign says open - place was locked up on Saturday. Where's our redress? Can't they post accurate signage??? Update it? Leave a note: " We apologize for not being open today, please visit X location where we will be open from X to X hours." Nope, can't do it. Laziness?No respect for the community they "serve".They were open until 3pm the Saturday before Christmas Eve. Hmm.
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January 2024 by Rose Mayo
No problem with the post office. My post man is totally unacceptable. Found my fire stick in a soaking wet envelope in a puddle on my curb. We have a drive up mailbox and he refuses to leave his truck for anything. The business envelope wouldn’t fit in my box, so he just left it “wherever” and I just happened to see it floating there. If a car is blocking the box, he just doesn’t deliver anything. How can I control who parks there? I’ve written 4 prior complaints, but erased them because I don’t want it to get even worse, but how can it? What happened to “the mail must go through”? Hoping he retires real soon, for real!
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January 2024 by Lourdes Ortiz
Terrible service at Hawthorne Post Office. It was 10 minutes to closing and they were closed and very rude. I work all week, I go in and out of work they are closed, this is the only day I could mail a package and they closed early. On google it said closing time is at 3pm but it’s not true. They should stick to there working hours.
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January 2024 by Jack Damon
They close at 5 and had this on the door.
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December 2023 by me A
FOR THE LIFE OF ME, WHERE IN THE WORLD IS MY MAIL CARRIER???? Our building has been without mail for 6 days! Went to the post office and the lady went to the back pretending to look for my mail, supposedly they blamed the Los Angeles locations for not bringing the mail to Hawthorne and there's nothing they can do and "they don't know anything"!!! OMG this is THE WORST POSTAL SERVICE AND THEY...DO...NOT...CARE
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December 2023 by Donnetta
Worst post office I have ever encountered. Long lines, poor customer service. Lost mail, constant run-around about an issue that only they can fix. I have to rent a PO Box just to get my mail, an extra expense paid for their incompetence.
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December 2023 by Oscar Gallardo
Nasty customer service. One lady is hella mean. Your job is literally to talk to people. Why would you have a job you don’t like. El Segundo is waaaay better. I go out of my way to get better CS
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October 2023 by Nabila Bautista A
I had an appointment today foe the passport i got there on time and i asked where to line up or where did i had to wait the clerk that was there she was the most rude and disrespectful person she said we dont have any today i was like what i have an appointment she was like so the person its not here i asked why i wasnt called she was very rude why i need to called i cant im byself i was like well now what do i have to make another appointment she responded at this point yes and go to another location because the person who does it i dont know when its coming back this is thw worse service ever plus the clerks are so rude this is not the first time i experience this type of behavior disgusting
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October 2023 by Val Prity
Awful experience! The worst post office I ever been to. I got there at 4:30 to buy a stamp and seal my birthday card. At 4:58 I realized I could buy a stamp through the machine. I still needed a scotch tape (which is always available for customers at other locations) and the guy told me I still have to wait in line (with 15 people and after 30 minutes of waiting). Seriously?! Just for a scotch tape that you were supposed to have out for customers?! The way this guy told me I still have to wait for that scotch tape, I came to conclusion he enjoyed it.
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October 2023 by Nicholas Farrell
They don’t honor passport appointments. Had one four weeks in advance, showed up to be told they “cancelled them.” I asked why and Giovani said because he’s the only one who worked front desk. I asked why nobody messaged us as I traveled and took time off for the appointment. He said the person who does passports should have. I asked if I could come back and he said ya, he can help me as a walk-in the following week. To which I followed up asking, “so you do passports?”which he replied “yes.” Of course forgetting a second ago that he just told me the person who does passports should have called me to tell me they cancelled. The stupidity would be mind blowing if not expected from usps. USPS is a worthless organization that hires people who could care less about helping others. As an RN, I find this hard to grasp, but sad to see.
