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March 2024 by Tony Bearden
Simply the best at this store.
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March 2024 by Maybelline Howard
Although this is a small location it is convenient the staff is professional, friendly, helpful and very accommodating to the needs of their customers.
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February 2024 by Lakisha Scott
Going to a location that close to your home and the customer service is excellent makes you more likely to visit and tell others about ur experience
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January 2024 by Erik Brickmeier
Conveniently located down Crenshaw!
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December 2023 by Annamarie
My favorite and only UPS store. I Love you the staff here, they are always patience, friendly and helpful!
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October 2023 by Marco Ibarra
Excellent service?. Very helpful girl !!
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October 2023 by Gloria Jernigan
Dropped off to return Oral care product.They forgot to give me a receipt.Very friendly.
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July 2023 by rosa smith
I walked in said good morning to the employee that came to the counter, with no acknowledgment or response. From the moment I walked in the door she another employee were talking in Spanish. I pulled up the return text and the employee scanned the item and gave me a receipt. I said thank you with no acknowledgment or response. As I turned to leave a customer behind me said she said thank you AND THE LEASE YOU COULD DO WAS TO SAY YOU ARE WELCOME, you are very rude.Each customer that comes to the place of business is a contributor to someone's paycheck. No customer no paycheck.Each time we visit a place of business and are not treated with respect and professionalism there should be a review.
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July 2023 by Danita
I was at the counter, and a white woman walked up and threw large packages. Edmond ignored me and rang her up. I told him I was being helped and to finish my transaction. He says she says they always does this. So he too the customer that came in way after me, making me wait. I'm black and there was no apology for his racial discrimination!
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July 2023 by Antoinette Bonam
I want to say Glen at the UPS store on 120th went above and beyond for me and has excellent Customer Service and I truly appreciate him, give him a raise or promotion, He deserves it !
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June 2023 by Cynthia Stanley
All the staff was very helpful here. We were able to get a document notarized even thought it was during a busy time for them. Glen the notary did a great job.
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May 2023 by IMIX 502
So far every time I come here I get a very good services. Today Evelyn provided a outstanding customer services Evelyn you are great, thank you for your help.
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April 2023 by Martha Cano
The young lady who helped me this morning had a bad attitude. She didn’t seem fully aware and awake yet. She would ask me to spell names and addresses for her but then couldn’t comprehend and would get annoyed because she couldn’t understand. I left to my car and wrote down the address for her to show it to her and then she said she was able to find the address. I don’t understand why she couldn’t make the effort to hear me out and listen to what I was saying to her for a second. I thought I had the wrong address but it was not all my information was correct she needs to be a better listener.
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March 2023 by Liam O.
Had a UPS label on the phone and they can't print them for you. The label needs to be physically emailed to them and then you need to pay for printing. Terrible user experience.
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March 2023 by Betsy Jean-Baptiste
By far the best UPS in town. I emailed the ladies a shipping label and they had it printed and ready to attach upon arrival. They definitely made the shipping and return process easy. Thanks guys
