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October 2024 by N.R Rr
This place sucks
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September 2024 by Dawn Gonzales
They seem to lurk around streets, just waiting for drivers to leave their vehicles so they can swoop in and tow them. It feels incredibly predatory and unethical. if the sign says you can't park pass 6pm they already have your car gone and towed by 6:02 pm
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September 2024 by lizethia alopez
It's the worst city Hawthore It's a business with the police, city, corralon everyone wins that's how the city gets its money back. Harming the residents, The tow delivers the damaged cars, no one is responsible. The law does not apply there if they damage private property, the thief is not arrested, the worker is damaged
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May 2024 by Edgar Sanchez
friendly assistants and they explain well what happened with your vehicle, unfortunately it is not up to them to give you good options to reduce the charges ???
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May 2024 by Vadim Lantsov
Well secured, fenced and under police supervision. A little stricked. Did not let me bring another vehicle in to empty my car but provided a cart to wheel belongings out the facility. A little pricey on towing services.
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April 2024 by Alexis Valdez
If I could leave no damn stars for this place I most definitely would, the lady who works here has the worst attitude, and honestly has no damn compassion for anyone, there was only 2 people who actually a tempted to help me, which was a bald guy, and a guy with a white beard, the lady even tossed my key fob when I went back in to ask for it even though she knew she had it. HORRIBLE DAMN PLACE I hope it gets shut down or better people to work here cuz it's impossible that you're going to be working with people and be sitting at your god damn seat listen to music after repeatedly asking for a manager or for someone else to help horrible lady
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April 2024 by Tyron torres
Rude customer service, I hate this place .
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April 2024 by Mo Marsh
I had $400 cash missing from my center console when I picked up my truck. They completely denied it of course. Horrible people. A few of them looked like active drug users, so I am assuming thats where the money went.
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April 2024 by Steve Thompson
horrendous so called "company". Clearly they are running a scheme with the local Police Department, where they go out of their way to tow as many vehicles as possible, in order to generate revenue for their POS city. Incredibly rude staff, who obviously hate their lives (justifiably so) and the older guy with the braided hair who works in the back lot where the vehicles are kept, is definitely high on some sort of controlled substance. Pupils dilated, could barely form a sentence, fidgety movements, rapid speech (although inarticulable) and looked like he hadn't slept in a week. Crimes all over this place.
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November 2023 by Tony Romero
My car was in this place for 2 hours and they charged me more than 300 dollars.
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November 2023 by Patricia Barron
I mistakenly let my car run out of battery and was towed here over night. That was 475 for less than 24 hrs. Then, after paying, Armando tells us he can't take the car out for AAA to tow it as well as AAA is not allowed inside to get it out. So how did you guys get it in, I ask. He says they used a tow dolly. I said so why can't you guys do that? He said "I'm not going to do that. It's too much work"??? Wow. Alma/Sandy who is the lady inside agrees claiming theyre not allowed to take my car out like. So I drive home and come back with my wall charger to charge it just enough to drive it off their lot and they tell me they have no extension cord. Armando had said they did. I couldn't believe how unhelpful and rude these people were being with me. Finally, Chris, the only guy who seems to want to work here, dollies my car off the lot after wasting like 2 hrs of my day.
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November 2023 by toska thomas
Horrible customer service at the front window. She lied about no supervisor being available and 10min later he magically appeared smhService: Car towing
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November 2023 by Robert Corona
Place is some what rude had my truck impounded for 2 days called to get info on the release process was hung up on about 6 times and when said truck was released found some miss placed things and looked as if they rummaged through of my stuff and had 1 tow strap and 3 ratchet tie down straps stolen.
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October 2023 by Rodney Minor (Iceman)
Mind blowing
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July 2023 by Larry Armour
very professional staff. this is the city of of hawthorn police tow yard. so if your car gets towed in the city it’s here.
