Quick Lane at South Bay Ford is highly praised for its exceptional customer service and knowledgeable staff. Customers appreciate the honest and friendly approach of the sales team, with many noting that the staff, including salespeople and managers, are not pushy and always willing to help. The team consistently provides clear explanations and makes customers feel comfortable during the car-buying process. Over the years, the dealership has built a strong reputation, with customers returning for multiple vehicle purchases and leases. The staff, including sales experts and finance professionals, are described as hardworking, smart, and attentive, ensuring that customers get the best deals and all the information they need. The service team is also highly regarded. One customer shared a story of the manager offering to drain overfilled oil for free, showing their willingness to go above and beyond. Others praised the team for keeping them informed throughout the online buying process, making their first online vehicle purchase smooth and stress-free. Customers also highlighted the helpfulness of staff in assisting with used car purchases, noting the broad range of vehicles and transparent prices. Overall, Quick Lane at South Bay Ford is known for its friendly, honest service, knowledgeable staff, and strong commitment to customer satisfaction, making the car buying and servicing experience positive and reliable.
I overfilled my car with oil & the manager offered to bring it in & drain the oil for free instead of having to have me sign up for a full oil change. amazing service grateful for the help. They saved the day!
November 2023
Got a dark horse from there two days ago ,While the managers , Adolpho and Howard where very helpful and pleasant ,My sale person , Angela have been doing a great job , she was very knowledgeable about the car and went the extra mile to make sure that I got all the infos and knowledge that I needed
November 2023
This was my first experience buying a vehicle online and Vahag kept me in the loop on a monthly basis. I love my Maverick.
