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April 2023 by Timothy Dayton
Jennifer was absolutely helpful in preparing our order and everything arrived in great condition.
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February 2022 by Sokangna Sun
You don't have to be local to order from them!!! I wanted to use the company's UPS account to purchase an order, and their customer service was AMAZING! They were quick, considerate, and helpful. Not only did they figure out a way to get the order in without getting charged the shipping, but the communication and requests were just so smooth to work with! No delays or confusion!More Prepared basically has all the emergency equipment you need for your home, office, car, etc. I ordered a few missing items for our office's kits and are now just waiting for the supplies to arrive. I'll come back here to update this review if the items ordered are not as expected. MP prices are slightly more reasonable than our previous vendor too! For now, because of their customer service, I definitely recommend! :)
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November 2021 by Richard Sample
This was my first purchase from More Prepared…a 55 gal Complete Water Storage System. I did curbside pickup to save the shipping cost and could not have been happier with my experience! My order was filled in 2 days and brought to my vehicle immediately after I arrived. I highly recommend this merchant!
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November 2021 by David Greek
Ordered a few long term water containers and requested curbside delivery. They prepared the order in a day and I picked them up with no issues. The people were awesome, the product is perfect and the location is clean and in a nice neighborhood. Since I picked them up, I can't comment on their delivery process. I highly recommend and trust More Prepared for any prep products they offer. A great customer experience!
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November 2021 by Susan Strosnider
Mirna at More Prepared is fantastic.She followed the details of my order and responded immediately to my questions.During this uncertain time she eliminated confusion and stress. Our world needs more people like Mirna.Also my order was very carefully packaged so it came to me in perfect condition.Thank you More Prepared!Susan
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June 2021 by Olga Lopez
First time purchasing at More Prepared. Had difficulties on line but called their customer service number. Mirna P assisted me with the issues. It was a pleasure speaking with a nice and helpful person. Thank you for the help!
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June 2021 by Brian Woodbeck
We had a very complicated order and More Prepared was very professional and accommodating. I highly recommend them and will use them in the future.
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May 2021 by trish beirne
Incredibly responsive Customer Service. Fast turnaround on orders. All round exceptional service.
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November 2020 by Reilly Dooris
Mirna, Kimi and the whole team were extremely responsive, flexible, and helpful. Ordering for a several thousand person hurricane shelter overseas and they talked me through all the options every step of the way. Extremely impressed with them and happy to have gotten to work with More Prepared!
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November 2020 by Suzanne Rasmussen
Great experience working with knowledgeable women providing expert & exceptional guidance for a BSA troop fundraiser. Thank you so much!
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September 2020 by AV Jeeper
My experience with More Prepared has been repeated A+ service. Have been using More Prepared for 8 years now. I maintain an emergency preparedness program and order supplies several times a year. More Prepared also makes custom emergency kits for my needs (Emerg Prep, Shelter in Place, First Aid, CERT, food & water, etc.). The staff is always friendly and eager to assist with my projects and needs.
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September 2020 by Greg Gehres
Starting an emergency box at home was hard to figure out what to include. More Prepared helps you to figure this out by have everything right there.You can start out small and add something every month, or buy a package that has everything in it for your home or car. They are always ready to assist you with great customer service and shipping. I have been a loyal customer for many years and I highly recommend them.
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September 2020 by mtran0629
Ordering went smoothly and when I called about questions, they all got answered. Got all the products that were in stock. Definitely will order more items for our home & travel trailer
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September 2020 by Coleen Tajiri
More Prepared definitely helped make me feel more prepared for an emergency, especially with long shelf life options for food and water along with emergency kits for our home and cars. Customer service is very knowledgeable and helpful. Highly recommend!
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September 2020 by Neal Jha
Rude customer service at front counter and broken checkout page on website.Revision: I was emailed by the owner explaining that the lady at the front counter was flustered because I wasn’t supposed to be in the store. Apparently, they aren’t accepting walk-ins, only curbside pickup. They don’t make this clear so be sure to stay outside and call from your car when picking up your order! Other employees are very friendly.