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June 2024 by David Dinero
I been here twice. The time was 9am n date was june 17th 2024. Went in to get my phone activated. A girl (young lady) that open the store attended me and swear she was very helpful n understood of a previous situation i had with another metropc store n she helped me. N could not ask for much else. She reactived my phone that i have had fix n went well and thought because of it i wanted to write a review because it made my day and hope she knows shes a good helpful person. Anywho i wish whoever reads this an amazing day and again, made my day to have my phone back in action again. Thank you mysteryous young lady
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June 2024 by Ndiforchu Alphonse (Tomsuya1)
Very nice
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April 2024 by Shoeb Qadir Kazi
I shouldn't even gave them that 1 STAR. I went to buy a moto razor 2023 and dude said I had to buy it outside of metro pcs coperaration. Sorry brother you suck the company don't. LOL NEVER GO THERE.
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December 2023 by adaobi Okpochini
problem was not resolved.
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November 2023 by Sergio G.
Came in stressed out my phone said SOS And I had a metro plan, couldn't figure out why it said sos if I had just switched carriers to metro, Jessica was professional , nice, and understanding , after a twelve hour shift I came in and was in and out in 15 minutes, thanks Jessica!
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September 2023 by MILTON ARROYO
Too bad they don't have zero star..one star is too much..! Workers there are so unprofessional.! People avoid this location please
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September 2023 by Laura Bourne
Two employees managing the store one helping a customer the other carrying on a personal conversation while 3 (including) myself waited. One left after about 5mins. I left after 20mins. Good & attentive customer service or sales did not seem to be one of their priorities.
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July 2023 by Daysi centeno
It is a good telephone line service, thank you
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July 2023 by Virgenius
They are good and fast
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July 2023 by Luis Eduardo Garcia Rodriguez
It is a question in this place if they have phones to buy? Because I went to gardena and only at the counter. Because according to no one buys an iPhone
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June 2023 by Sandra Wooden
OK good afternoon. I'm a customer to came in to your metro store and I just wanna stand very satisfied with the service I received from Alex hes very. Attentive very kind very pleasant and very patient
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April 2023 by Yvonne Marin-Valdez
I would give "0" stars for customer service, I wish I had gotten the guys name, I explained I had called customer service to get some info on cost so I could go in store prepared. Ryan from customer service (manager)basically said I wuld be payimg only $35vto activate the phone he was waiving all other fees , since I had had a few run ins with Metro and them wanting to way more $ then advertised. anywho the guy in store, kept cutting me off didnt really care to try and get a phone for me. he said customer service lies to us. So i said ok you cant do that $35 for me I understand bt what can you do for me? He had no interest in trying to do anything unless I had at $250 or more. The female in store was even more rude, she basically go donw to the county office and get a free phone if thats all you can afford. 2 out 3 Metro PCS stores Ive been to have had the worst customer serice out of all stores.I did NOT continue but went down the street , I opended an acount with crikcet wireless, and the gentlemen there worked with me went thru all stops to make sure he helped and to think it was 10 min to close.METRO PCS employees need some classes on customer service, etiquette and client care without discrimination.
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February 2023 by Meca Monique Rich, MA
Great phone selection and customer service
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December 2022 by Jose Juarez
Guy working there was rude and didn't let me explain my question before cutting me off. Go to any other location.
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November 2022 by Doroteo Timtim
Owner very generous in offering reasonable prices in selected items!
