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August 2024 by caroline geys
I am so grateful for the wonderful, communicative, and friendly service that Gentle Giant provided for a cross country move of our family's belongings. Part of the items needed to be crated and their expertise with their third party representatives all did such a great job. Thank you so much. I highly recommend them!
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August 2023 by Stan G.
Michael and staff most professional moving company I have ever dealt with ....awesome on all levels and move went like clockwork...friend referred and used 10 times prior..will never use another company again unless I move too far away..go nowhere else. The guys were very sensitive to my move with regards to protecting valuables and also dealing with merging two households....tough!
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August 2023 by Christopher B.
As a long time renter of houses I have gone throgh many moving experiences. I have to say this one was probably the best. Just moved into a four bedroom house so the job was a fairly big and these guys got it done in an efficient 8.5 hours without any damage or drama. Gary Sr. was the boss here and he was as good as could be in managing his workers and dealing with me as the client. He was super in everyway, making a painful experience as pleasant as possible. Even my pitbull liked him. Also appreciate the hard work of his team; Alex, Gary Jr, Elvis and Fernando. Those guys all worked incredibly hard and seemed like a good team. I will definately look to hire them again.
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April 2023 by Brent Carreiro
Moving a lot over the past couple years, Gentle Giant (GG) has lived up to its namesake--GENTLE in their transport of my goods across country, and GIANT in their quality service and professional demeanor. I have recommended GG to multiple family members and friends, and they have expressed similar sentiments. I undoubtedly will use GG in my future moves because they treat you like family; seeing that mom-and-pop type of love is just what I am looking for. Cheers, GG.
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October 2022 by Tracy B.
EXCELLENT experience...Gentle Giant is a local moving company that is also works long distance in partnership with Atlas. I've used Gentle Giant locally as have people I know and it's always been a good experience. But this time it was different. We now have a 3 bedroom, 3 story home and we were moving across the country to Atlanta. Hearing and reading so many horror stories and seeing how unscrupulous companies can be had us concerned to make the right decision. We received 4 quotes and we found Michael (one of the owners) to be the most transparent and honest and went with them and MAN are we glad we did. In every step of the process they were honest and steered us to make the right decisions. Everything arrived when they said, on time, and without incident. The exception was a table, which they reached out to us AHEAD of our things arriving and let us know. Took responsibility and then compensated us promptly. So much integrity. The gentleman who moved our things across country and then into our home was also honest and trustworthy, great at what he did, and had local team who also worked incredibly hard. Our home was not touched either in LA or when we got to Atlanta...Maria, who is Michael's partner was always available by phone and was so helpful. Once we went with GG she was our point person and excellent. Truly a top notch operation Top to Bottom. I HIGHLY recommend Gentle Giants!
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August 2022 by Kasey S.
Great prices for long distance and local moving. Gentle and careful in their moves and never broke a thing! Very highly recommend.
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July 2022 by Aubrel H.
I had a cross-state move from Boston to Maine. I hired Gentle Giant for their packing service, storage service (one night), and delivery service without full unpacking. The team was extremely friendly and professional. They were communicative, quick at their work, and packed everything extremely well. I barely lifted a finger with the packing service! At unpack, even though I did not pay for the unpacking service, the team still placed heavy furniture in the right rooms and re-constructed the deconstructed furniture from the packing process. Above all, the whole thing was much less expensive than I anticipated, but the quote they gave me in the beginning was accurate. The case manager was also very helpful in providing all details and answering all my questions. I can't imagine hiring another company other than Gentle Giant.
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May 2022 by Joan V.
Just completed an interstate move (CA to NV) and couldn't have been happier with the team at Gentle Giant/Atlas Moving. Michael came out to survey our move in person (unlike some who only wanted to do a virtual tour) and gave us the most thorough and accurate estimate of the four moving companies I contacted. We appreciated his diligence. Maria was very patient in answering all of my questions leading up to the moving, made all arrangements for the third-party vendors we needed for crating/uncrating special items and handled all the paperwork. Reynaldo and his team of packers and movers were terrific. They were extremely careful, yet fast and efficient. Interstate moves are expensive... be sure you do your research so that there are no unpleasant surprises. Go with Gentle Giant!
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May 2022 by Bonita Lott
Very friendly and helpful. My things were well packed and stored. ?
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January 2022 by mari vitale
We move often. So I have a number of comparisons. The pick up was well done. Unfortunately the delivery “guarantee window” was a joke. 3-14 days have now become a month. Still waiting… and no sign of a delivery. Most frustrating and unprofessional is the lack of communication. I have no idea when a driver will be assigned. And no word from the Giants regarding their actions. We are stuck. Don’t make the same mistake.
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September 2021 by Brent K.
Words cannot even begin to express how happy I am that I decided to go with Gentle Giant for our multiple moves! My husband and I sold our condo in West Hollywood and moved to Palm Springs and temporarily moved in with family while we looked for a house to buy. So we needed a moving company that would #1 move us out of our condo in WEHO, #2 Store all of our stuff until we found a house to buy in Palm Springs in a secure warehouse #3 deliver our things to our new home. I called a few movers that my realtor recommended and kept hearing sorry we don't do a 3 process move with storage in the middle of that process. I got onto YELP and I'm so glad I did b/c I found Gentle Giant. The first day I called back in July I spoke with Alexis who runs the office and the warehouse. She is such a sweet and kind person and very knowledgeable. She is such an asset to this company. Even in a pandemic with labor shortages she was able to work with me in getting a last minute move scheduled even though we were about 2 weeks out of moving. Michael the owner of the company came to our condo and surveyed all of our stuff and gave us a detailed estimate. We all wore masks and practiced Covid protocols and I could tell from that meeting that Michael knows what he is doing and really cares about his team. On moving day the 4 moving guys showed up on time and were very kind and hardworking. Gentle Giant even threw in 30 days of free storage at their warehouse. We ended up storing our stuff for 75 days and therefore only paid for 45 days. We found our dream home in Palm Springs and called Gentle Giant up 2 weeks out and they secured our move in date 2 weeks later and we had the same 4 professional guys move us into our new home in Palm Springs. I can't say thank you enough to EVERYONE at Gentle Giant for their outstanding customer service, being honest and ethical, and most importantly the kindness that they showed us. Moving is already a stressful endeavor and ours was complicated. I would not hesitate to recommend Gentle Giant to my friends and colleagues and anyone else that needed a good moving company. Thank you again to everyone at Gentle Giant. Sincerely, Brent
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July 2021 by Kevin M.
Our realtor recommended Gentle Giant for our move from a one bedroom apartment to a two bedroom condo. While only two people, we have a lot of stuff that range from heavy to fragile to family heirlooms. The Gentle Giant team not only took great care of our things, but they fully moved us from Palms to Culver City in just a little over 3 hours! They were very efficient, and the team worked liked true professionals. They were also very communicative about anything we should note before they moved it, and even took apart and reassembled our bedframe like they had done it 1000 times before (which I'm guessing they have!). Gentle Giant made moving so easy despite how much I was dreading it. While I hope we don't move anytime soon, we'll definitely use them again when the time comes!
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June 2021 by Susan Y.
Excellent services from start to finish, absolutely recommend. This was a long distance intrastate move of my 80-something mother from SoCal to NorCal to be near both of her adult children. We were nervous after reading lots of moving stories online, as none of us had done a move like this before, and much had to be arranged remotely. Requested quotes from several major companies, and Gentle Giant was mom's locally affiliate for Atlas. Due to COVID we had to do video walk-thrus using my phone (I traveled down to mom's for that), and Alex impressed me right off the bat with how he handled that. The good vibe and attention to detail & service was consistent all the way through delivery! First, they were able to accommodate our schedule. Gentle Giants packing team were professional and efficient on day one. The driver, Rey, and his helpers were terrific on both ends of the move (same team for load & unload), & took excellent care;we didn't have damage to either house or any belongings. Alex even arranged for a truck to ship mom's car for us. We were in good hands the whole time. Their whole team really went the "extra mile" for us. We really appreciated all their hard work.
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June 2021 by Brad Hall
Amazing experience with them. From the quote to the day of. Their crew was amazing very quick, friendly and professional. I will definitely use them again!
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April 2021 by Penny N.
I just wanted to say how very pleased I was with my most recent moving experience. I moved from Hawthorne to LA, which isn't that far, only about 30 minutes away. But the Gentle Giants helped me move from my one bedroom, upstairs apartment to a one story house so fast, and without nickel and diming me. I mention that because I called a few other places before them and some were outright ridiculously high priced ($800+!) Gentle Giants were affordable and really were efficient. Tony and Felipe were friendly too and their calmness helped ease the stress I had from my family's move. I was impressed with how professional the movers were and really were good at what they do! I'm still so impressed that they moved my wide 8ft couch with no problem, out of a narrow doorway, down a steep flight and a half out stairs! Also setting the appointment up was very easy and I felt very reassured after speaking with Alexis that this was the company to book. So thank you so much for the great moving experience. I'm hoping not to move again (it's not you, it's me). But I will definitely recommend Gentle Giants if anyone asks me for a moving company recommendation. Thank you!
