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August 2024 by private wholesale
I had over night label envelope for drop off. She was a blind employee at the front door and she couldn’t see me
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August 2024 by LaLa
Carlos the manager of this facility is the most customer oriented person I have ever encountered in my life.
I was expecting a lost luggage from LAX by FedEx, I was told by the 1-800 number that I can pick it up on Saturday at the Hawthorne location. After driving 1 hour 30 minutes , it wasn’t there. He went above and beyond and found my luggage. I’m so grateful as I needed what was inside. Thank you Carlos. You deserve a raise! This encourages me to use FedEx instead of UPS. I have never had this experience with any other shipping company.
Thank you, thank you!
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July 2024 by Iwan Rosewood
Extremely awful customer service from the grey hair woman. Choose another location or another post if possible.
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July 2024 by jonathan rogel
Kind of slow but it was during the middle of the week and there was a lady with some sort of snake on her neck; cool python. The service was good, nice people and I went in and out in a somewhat okay time. I was just dropping off a prepaid package if that matters; overall I had a good experience. The FedEx is next to the Costco kind of to the side of it. They have signs pointing to the parking lot that is for the FedEx center.
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June 2024 by Arturo Cervantes
they don’t deliver your packages and lie about it “being on the way”. went to the store to pick it up since they delayed my delivery 3 times and they didn’t have my package
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June 2024 by Cesar Huesca
He serves very well, only one person is sometimes a little stressed and his attention is not the most appropriate.
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June 2024 by Leo Hernandez
Bad customer service. Lady at the crib named Maryann was rude and had bad customer service skills.
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June 2024 by Kristalyn Smith
Sadistic, humiliating, disrespectful and harmful behaviors happening towards customers from the woman with the long, gray haired braids who wears glasses. Treated me like a dog tapping hard and fast on the counter for me to set down my drivers license. Made me go through hoops prompting me with new asks each time I presented her with what she asked me for; drivers license which I did have THEN something with my current address (I just moved to a new address) THEN my name had to be on whatever had the address THEN give me the DL again with the hard tapping on the counter. Super interrogative for no reason she could have phrased things differently. My teenager said thank you at the end of the situation and got no response.
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May 2024 by Ileana
Horrible services. I don’t even know why they have “workers”. Horrible attitude. Didn’t want to help. Then she went to the back. And ignored all customers.
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April 2024 by Cherry Young
Service was excellent!!The employee who helped me was knowledgeable and professional. I'll be back!!
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April 2024 by Nuvia C Maradiaga C
Excellent ?
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April 2024 by ahmed emadeldin
Nobody Cares about customer satisfaction
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March 2024 by Pio Grijalva
Very good attention
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March 2024 by David Deng
Poor customer service - Fedex is the only courier that continuously fails to deliver packages to my location despite the inclusion of clear delivery instructions.
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March 2024 by Robert Shellabarger
I gave FedEx 1 star, why? Because they deliver packages and when they cant even do that, well........I was home all day and working in the yard. FedEx never even stopped at my house. Tracking said we tried to deliver (not true) Now I have to drive 15 miles to go pick up my package that I have been waiting all day for. Just bad customer service.
