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March 2024 by MsKandee L.
They clearly don't like Black people. My shopping trip there was a total nightmare, and I ended up buying nothing, which means they didn't make any money off me. I just wanted a certain type of pants. When I walked in, an Asian lady at the counter gave me a look but said hi. I kept walking around, stopping abruptly because something caught my eye. Every time I stopped, she'd pretend to be busy with the clothes but obviously just keeping tabs on me. It got so weird that I just stopped moving. She still kept walking around me, pretending to fix stuff. After like 5 minutes, she had to help someone else check out, so I got a break from her watchful eye. When she was done, she asked if I needed help. I was like, "No, I'm good, just waiting for you to come back." And then she finally left me alone. But before I left, I noticed she was doing the same thing to two other Black women. Don't bother shopping there.
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October 2023 by Paloma Gonzalez
No fitting rooms and you only have 7 days for exchange, you can completely forget about a refund. I should have read the reviews before shopping here.
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October 2023 by Paloma G.
No fitting rooms and you only have 7 days for exchange, you can completely forget about a refund. I should have read the reviews before shopping here.
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August 2023 by Melissa F.
DO NOT SHOP HERE. Fitting rooms are closed, so employees tell you to purchase and exchange items. Owner clearly has many issues with returns that she had to place a policy saying no refunds only exchange( long list of items she doesn't do either for). I attempted to exchange SHORT OVERALLS and she said I can't because it's a jumpsuit. Never heard any one say overalls being considered a jumpsuit. Now I'm stuck with something doesn't fit. Clearly business is failing.
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August 2023 by Kimberly Brown
Poor customer service, 1 employee was looking at merchandise next to me, saying to other worker " This is cute" while I struggle with getting a garment with a pole, I was not welcomed upon arrival or asked if I need help finding anything.
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December 2022 by edwin richard
This place is a joke I bought my girlfriend a dress here and would not let me exchange or get a credit no worries I won’t be shopping here ever again
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December 2022 by Desiree Manuel
Do not buy from here.... I have been shopping here for at least 10 years... my boyfriend brought me 2 dresses that are to small and he cannot return them.... He cannot exchange them they will give him nothing back on 2 dresses that we spent over a 100 bucks on I advise everyone don't shop here!!!
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November 2022 by Monica G.
Their policies are unreasonable. You step in and there's no fitting room available for you to try on the clothes. They give you 7 days to exchange something for store credit as if that's enough time for someone. If you are not going to have a damm fitting room available , you should offer more time for exchanges or give people their money back. They only look out for themselves . I can assure you this store will not remain open for long if they can't keep customers satisfied.
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October 2022 by Claudia Diaz
Unfortunately, this place is a poor shopping experience for customers because they’re dressing rooms continue to be closed and most items are final sale such as dresses. Buying items can be a bit of guessing game because tags are not true to size. So until, they re open dressing room buying clothes will be a guess and a poor experience.
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June 2022 by Sinai H.
I always come here for last minute outfits I leave the store with so many cute clothes & shoes! last Thursday I stopped by to purchase some black boots they were the last pair My size which was perfect! I was pretty excited once I got home I threw the box away didn't think about keeping the receipt knowing I would wear them.... until the day I had to wear them which was Friday evening I realized I got two lefty's :( came by today hoping I was able to get the right pair unfortunately the manager was not able to do anything since I threw away the receipt & box i only was able to show my transaction on my bank account....left the shoes I purchased. No point of taking them if I can't wear them. So upsetting.
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April 2022 by nina levels
Not very helpful. Lazy.
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December 2021 by Stephanie R.
I used to come here regularly. I'm disappointed with the service now. They closed the fitting rooms and have a no return no refund no exchange policy. The owner was the one who assisted me and when I asked her "so what happens if the dress doesn't fit at home" she replied with not my problem.... Sad to say this will be my last time here. Fitting rooms are open everywhere else. This can be AVOIDED but they do it to scam ppl.
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September 2021 by Carolina L.
Unsatisfied with this location! First of all they don't have fitting rooms available. Second you can't return for a refund if clothes don't fit etc ; (exchanges & store credit only)! I was only able to receive store credit but if I loose or misplace my store credit RECEIPT paper there's no way to track my store credit as stated from the asian lady at the front desk! Basically getting robbed here with their policies! Organize better to keep your customers happy!
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August 2021 by Ana Zen
Great prices and nice styles for young and older women.
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August 2021 by Dianna Cas
Nice clothes do recommend