“My account was hacked and had to be frozen. Margaret, Maggie, Allison, Latoya, Yvette, Mary, & Charo all were involved in helping me to open a new acct, credit card, checks”
“I have been a member of NFCU for over 20 years. Let's jump right into this review.
Pros
1. Convenient location in Hawthorne. Free parking lot.
2. 3 ATMS outside for customers to access.
3. During peak hours there are several Tellers open, usually 3 or 4.
4. Staff is friendly and helpful.
Cons
1. Busy shopping center - lots of traffic in the lot during peak hours, usually mid-afternoon to early evening. This makes parking a challenge.
Things to note -
Long lines - most times. Although several Tellers may be open, wait times can be 15 to 20 minutes.”
“Everyone is very friendly at this branch whenever I go in. Giving a shout out to Jera for her kindness, professionalism, and patience while helping me with my banking issues- and continuing to go above and beyond for a client like myself. Truly personable and quality customer care.”