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June 2024 by Mario Lima
Bad sever a worker with a name Erick talk so bad has bad bad actitud to customer no recommend to come to this auto zone
His a Spanish guy with a blonde her hair having playing loud music in the store this autozone needs better workers,,, I came just to recharge my battery from las year 2023 today is a Sunday 06/23/24 8:30 pm
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June 2024 by David Sedlik
Crew here is awesome. Lent me some tools when I blew a radiator hose in the parking lot.
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June 2024 by Paula Mendoza
This is my favorite AutoZone to come to I can always count on the employees to give great customer service. Today Danny helped me to install windshield wipers, he attended to me immediately and was very friendly !
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June 2024 by Ashley Hernandez
I wanted to thank angel at autozone on 137 and hawthorne. today i went in worried because my headlights weren’t working they’re was a long line, and i seen angel helping a customer and i asked him if he can help me, and he politely responded, after the line cleared up angel help me find the right bulbs for my car and he was able to install them for me, he was super kind and very helpful, and he knows what he is talking about.
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June 2024 by Amilia Couce
My experience was so great! Danny was so helpful. He walked me through everything I had to do for my car. Will definitely be coming back to this location!
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June 2024 by Casper Garrelts
Customer service that needs some serious attention. Terrible employees
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June 2024 by Gerardo Flores
The best staf all of them also otove knowledge and his wife great tem the crew should educate all of the others locations.
One of the worse autozon is over carson blvd between western and Normandy this location makes you feel intimidating and they also make customers beg.
It's sad.
But this one had left me super pleased.
Thank you guys .
We hope that they reward you by giving you guys a big raise of salaries.
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June 2024 by Jose Torres
Came in towards closing time.
Asked to see if my belt had any warranty.
They were unable to find my warranty from two months ago.
Told me belts have no warranty.
I checked their website and the Duralast belts have one warranty. Sad thing is a bought a valuecraft.
I was then able to find my receipts on the Autozone app.
They did not want to validate the 90day warranty/return, which is stated on the receipts.
At the end I was just going to purchase the new belt and that’s when they told me it wasn’t in stock.
Total waste of time, not sure why the website states pick up now nor why they didn’t tell me it was in stock since we started.
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June 2024 by S W
So I came yesterday and bought a battery, my mechanic cancelled and couldn't do it I took the battery back to Auto Zone with my receipt and I asked if they could install the battery it was 4:30 and he says they can't because it's dark and there are only 2 employees mind you his co worker just came back inside from helping someone ? Idk if I have to be attractive to them or what but I refuse to spend my money somewhere that cant even orovide the service I needed I promise auto zone will never get my money again. Oh I went to another auto zone for them to tell me the same thing it's only 2 employees in the store in Torrance and they couldn't help. ??♀️??♀️ I guess I will try on my own
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June 2024 by axel giron
I went to ask for part for my Acura Tl at soon I came in I ask for assistance the guy named Erik ask me if I need help but very rude and unprofessional way I give the oem part number and he right away told me they don’t have it with out not even checking I aks for supervisor and he told me he is the supervisor lol very bad experience with this company
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May 2024 by Mark Con
Quick and easy. Had to return an oil filter because it wasn't the right size they understood and processed the exchange.
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May 2024 by JHeth 1785
Great Service ??
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May 2024 by Alex Lemeh
I was going through an emergency. My mechanic wanted hundreds of dollars just to help me. Humberto helped me patch my car up for free. He also did a diagnostic test for me for free. And he gave me great advice.
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March 2024 by Jennifer Padda
One of my employees bought the wrong battery from autozone and when they came back to exchange it they said they didn’t have the battery in stock and gave my employees a hard time regarding returning it for store credit. I would not recommend coming to this autozone if you have a return as they won’t honor it.
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February 2024 by robert fanning
Saturday, I was in AutoZone and had a question. I looked over and I saw an AutoZone Employee. I asked for help and he came over. Turns out that he was from another store entirely. He was just picking up parts for this Hawthorne store. Still, he helped me find the right oil for my car. Thank you, Andrew.
