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February 2024 by Excel C.
If I can give a negative review I would. My dad went in to ask for help for a phone he bought at a different att location, he got denied services because he didn't buy anything in that specific location. the gentleman was very rude and instead of redirecting my dad to a different att location he brushed him off. No type of customer service take your money to a different location.
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January 2024 by alexander garcia
Sergio and Melissa were amazing at helping my dad with getting a new phone and setting it up! Awesome at troubleshooting and thinking outside the box.
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January 2024 by Kc nerdmom
We went to trade in our phones and was told that we would get full credit and just have to pay the taxes. When we went to trade in the last phone the representative was very rude to us and unwilling to help. In the end didn’t honor agreement about only paying taxes, didn’t give full credit, and so had to pay so much more. If we knew it was going to be such a hassle we would have never have switched to AT&T. I would not recommend this store and don’t trust what they tell you.
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January 2024 by Judith Carmena
Thank you Sergio and Francisco! Amazing people
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January 2024 by Beverly Beene
Very helpful
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January 2024 by Victor Delgado
Coming to this AT&T store has been one of the greatest experience that has ever happen to me. I’m always greeted courteously and with respect. Recently, I added a line to my family plan and the whole proceeds went smoothly, Sergio assisted me through the proceed and made sure I was completely satisfied with my device and overall service. Besides, answering AT&T related questions or statements, they also make sure to treat you like an actual person and get to know you.
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December 2023 by Adrian Vasquez
Jose and Frankie they where great helping me get the new IPhone 15 and fully explained the promotions and discounts that I qualify for.
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November 2023 by Sohaib Khan
Extremely Rude, Unprofessional, Ignorant staff.Manager Frank denied to give me his agents name.They are a scam.Please don't be traped by their sales. They tell you "we gave you this item for this amount". But they will add a full charge in installment, that will reflect on the bill.They will add features on your bill without even asking you.So pls be very careful when you deal with them
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November 2023 by Gianella Vizcarra
Worst company!! A worker named Esthefania C. was transferred to that store because she scammed me when I went to get new phones at the Torrance (PCH) store. She kept two cell phones while I paid for two extra lines and I never thought that she had done that until Manager Lashawna confirmed it and that is why Esthefania has many scam reports so be careful with that person. I am suffering paying $800 a month. Smh why people are so rude!
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October 2023 by Alenna Schofield
Sergio was helpful and attentive.and provided excellent customer care.
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October 2023 by gifty Annan
Rude! Rude, Rude. Terrible Customer service. The Manger and assistant manager are all laiers. They get you into a new contract and quickly change information like they never said that. Watch out for this location.
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August 2023 by Christian Guzman
Do not go to this store, the sellers add services to your bill even if you have already told them that you do not need them, they lie about the prices and they will do whatever it takes to sell even lie.
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July 2023 by desean ruffin
RUDE RUDE RUDE RUDE RUDE!! to say the least 2 unprofessionals sitting around not even attempting to help me. I had to call customer service and the rep from the call center wanted to speak to them (in att store) to better understand why they couldn't help me and to explain that there was no problems with my account like the way the two guys described. RUDE i can't mention it enough. I literally called out to the employee over 5x as he blatantly ignored me pretending to be focused on a game. a d*mn game can you believe it? I visited 7/19/2023 a little before 12pm.
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May 2023 by Ashley Marie
Jose S was so nice and patient with the process of getting my account unblocked and adding a new line for me. He also set my account up to be under my nursing license which gave me a huge discount!! He was so helpful and I appreciate his hard work.
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May 2023 by Marie LeBlanc
Jose S was so nice and patient with the process of getting my account unblocked and adding a new line for me. He also set my account up to be under my nursing license which gave me a huge discount!! He was so helpful and I appreciate his hard work.
